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Textile Express Reviews

4.9 Rating 7,593 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

4.9

Based on 7,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 15th May 2025

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 8th April 2025

Melanie McDonald

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

Textile Express 5 star review on 25th February 2025

419

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time l had used Textile Express. Welcomed to the shop. Looked round couldn’t find exactly what l had in mind. Spoke to Emily who immediately found me the ideal upholstery material. Knew exactly what l was looking for. Material posted to me ready for use. Thank you Emily. Excellent service.”

Helpful Report

(Oswestry) - Posted 4 months ago

“Very helpful on the phone. Sent samples by return and then fabric. Highly recommend their personal service. Thank you.”

Helpful Report

(Oswestry) - Posted 4 months ago

“Great Fabric - so good that this is the second time I have bought it. Customer Service was very good. They contacted me to say the full amount wasn't available immediately and gave me the option to have some delivered quickly and the remaining amount later, or if I was happy to wait for the full amount. I was in no hurry so waited. Textile express kept me up to date on delivery. So I have put delivery 'over 7 days', but that was my choice. No photo yet either because I haven't started my project yet.”

Helpful Report

(Oswestry) - Posted 4 months ago

“They are such a fabulous team, nothing is too much trouble and fabrics are amazing”

Helpful Report

(Oswestry) - Posted 4 months ago

“Quick and efficient. Lovely fabrics. Will be ordering again in the near future.”

Helpful Report

(Oswestry) - Posted 4 months ago

“This is a great family business. They consistently go out of their way to help. The range of stock is huge. I love visiting the shop and the website is very good too - easy to navigate and lots of information. Queries are answered almost immediately (I've put 2-3 hours below but sometimes it's been less than an hour). Orders are sent out very quickly. I also love the free tutorials they send out.”

Helpful Report

(Oswestry) - Posted 4 months ago

“Lovely clear website and the material I purchased was gorgeous. Would recommend and buy from there guys again.”

Helpful Report

(Oswestry) - Posted 4 months ago

“Great service, fast despatch and very happy with my purchase!”

Helpful Report

(Oswestry) - Posted 4 months ago

“Communication before my order was quick and knowledgable. I explained the need to get my fabric quickly, due to another company letting me down, and they were understanding and ensured it arrived much quicker than I expected, so thank you very much, The fabric was exactly what I wanted, good quality and reasonably priced. I will definitely be ordering again.”

Helpful Report

(Oswestry) - Posted 4 months ago

“Brilliant service from Textile Express.Considering I am in the Channel Islands, the delivery was super speedy. The fabric was beautifully wrapped and when I opened the packed, I was delighted with both pieces of fabric. Thank you. Annie.”

Helpful Report

(Oswestry) - Posted 4 months ago

“Prompt delivery and the material was great - exactly as I expected and specified. Happy to order from this company regularly when I am searching for fabrics”

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(Oswestry) - Posted 4 months ago

“Excellent service”

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(Oswestry) - Posted 4 months ago

“Excellent material. (Welsh tapestry). My clients are asking for the saffron option. When will it be back in stock? Thank you”

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(Oswestry) - Posted 4 months ago

“Very helpful, flexible and prompt service. I have no hesitation in recommending this textile retailer warmly.”

Helpful Report

(Oswestry) - Posted 4 months ago

“The fabric I bought was lovely - great quality and just what I’d hoped for. And the customer service was excellent. All round a lovely experience.”

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(Oswestry) - Posted 4 months ago

“I grew up in Oswestry but moved away and I am always happy to use a local business. These guys are second to none! They have great stock and are so fast to deliver and the prices are reasonable! I would and do recommend!”

Helpful Report

(Oswestry) - Posted 4 months ago

“Lovely quality, arrived very quickly, very pleased- my go to source for all fabrics”

Helpful Report

(Oswestry) - Posted 4 months ago

“Lovely quality haven't made.my kaftan get but am sure it will be just right. Thanks”

Helpful Report

(Oswestry) - Posted 4 months ago

“Excellent material and cant wait to get started - exceeded expectations as to colour and weight.”

Helpful Report

(Oswestry) - Posted 4 months ago

“Great fabric. Thank you”

Helpful Report

(Oswestry) - Posted 4 months ago

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Textile Express is rated 4.9 based on 7,593 reviews