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Temptation Gifts Reviews

4.9 Rating 27,242 Reviews
98 %
of reviewers recommend Temptation Gifts
Company Reviews Product Reviews
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About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Brenda
Verified Buyer
“Mugs were not boxed”
Helpful Report
Posted 1 year ago
Hi Brenda, Thank you for your review. Our mugs don't come boxed unless specified in the product description on our website. We do ensure mugs are carefully wrapped in protective paper so that they can be delivered safely. Kind regards, Roby, Customer Service
Posted 1 year ago
Patricia
Verified Buyer
“Very efficient service”
Helpful Report
Posted 1 year ago
Jill B
Verified Buyer
“Ordering and delivery very good”
Helpful Report
Posted 1 year ago
Amanda
Verified Buyer
“beautiful mugs! unfortunately one had cracked, which i didnt notice before i used it, it must have been damaged in transit. Such a shame it was a beautiful mug I have had other mugs from this company with no issues.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your review, i am sorry to hear that one of the mugs has cracked. Please email a photo to us at customerservice@temptationgifts.com we can then look into this further. Kind regards, Rebecca @ customer service
Posted 1 year ago
Jane H
Verified Buyer
“I have given a 3 because I still haven't received my parcel. My last parcel went from Leeds to Atherton to Gateshead then Middlesbrough but even then took another 3 days to be delivered. I love my previous gifts from Temptaion Gifts but using Royal Mail at the moment is putting me off - sorry šŸ˜ž”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I really love these mugs and have a full collection - however - with a breakage rate of about 3 per year (simply by putting hot water in them) Iā€™m afraid they donā€™t work out very good value”
Helpful Report
Posted 1 year ago
Hello, thank you for your review. Please always contact us in the first instance with any problems regards any items brought from us, as soon as possible, so that we can help rectify the problem if possible. you can email us: customerservice@temptationgifts.com. kind regard, Rebecca @ customer service
Posted 1 year ago
Hoda Z
Verified Buyer
“Hi, I like the product and it was fast transit time. But considering delivery charges and import tax, it became an expensive item. I appreciate it if you inform customers clearly on your website if international customers should pay taxes on top of delivery charges. Thanks, Hoda”
Helpful Report
Posted 1 year ago
Hi Hoda, thank you for your review. We make our International customers aware of this once in the checkout of our webstore and again on your order confirmation, we advise that any customs or tax charges are the responsibility of the customer and as per our terms and conditions, Iā€™m sorry, but Iā€™m afraid that we cannot be held responsible for any charges levied by customs and excise, or FedEx, please refer to the link below: http://www.temptationgifts.com/international-delivery Kind regards, Rebecca @ customer service
Posted 1 year ago
Kay B
Verified Buyer
“Delivery was fairly quick considering the time of year.”
Helpful Report
Posted 1 year ago
Anne F
Verified Buyer
“Articles superbes, livraison qui elle par contre laisse Ć  dĆ©sirer !!!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Price & website good Shame long delivery ( nearly a week) due to Royal Mail Strikes”
Helpful Report
Posted 1 year ago
CAROL P
Verified Buyer
“Yes I would have liked them in individual gift boxes .hasi have bought emma bridgewater mugs before”
Helpful Report
Posted 1 year ago
Les H
Verified Buyer
“Only used the umbrella twice before the handle came away from the shaft. Very poor quality. Happy with the glasses case and socks”
Helpful Report
Posted 1 year ago
Hello, thank you for your review, i am sorry that the umbrella handle has come away from the main umbrella. Please email a photo to customerservice@temptationgifts.com along with your order number, we will then of course resolve this for you. Kind regards, Rebecca @ customer service
Posted 1 year ago
Caroline E
Verified Buyer
“I purchased a mug which was well wrapped. I also ordered a gift box as it was a colleagues leaving gift but unfortunately the gift box was half the size of the mug and utterly useless. It seems to me it would be obvious that I would want a box that would fit the mug but it seems not. I also thought that I selected the option for them to choose the right size box?! All in all I'm not sure how something that should be so simple was so wrong. This could really be improved! On the plus the mug was excellent quality, well wrapped, competitively priced and delivery was fast.”
Helpful Report
Posted 1 year ago
Hi, Further to our conversation, all the Dunoon gift boxes are a very snug fit for the mugs, and when flat often appear to look too small. Kindly email a photo of the box to us, showing the bottom of the box where the size is indicated , and also the names of the designs that will fit in the box, we can then look to resolve this for you as soon as possible. I look forward to hearing from you. Kind regards Rebecca Wilson
Posted 1 year ago
Bleue Z
Verified Buyer
“top of the mug is not circular and feel disappointed but troublesome to return”
Helpful Report
Posted 1 year ago
Hi, thank you for your review, we are sorry that the top of the mug is not circular. Please email a photo to us at customerservice@temptationgifts.com and we will of course look into this further. Kind regards, Rebecca @ customer service
Posted 1 year ago
Catherine E
Verified Buyer
“Not sure if I would buy on line again wonder if I could get a better buy else where value for money . But what I did receive is OK but hardly wow factor”
Helpful Report
Posted 1 year ago
Sarah J
Verified Buyer
“I really like Dunoon bone China and since Iā€™m a royalist I couldnā€™t wait to receive my order of the Queen Elizabeth Jubilee mug. However I was a little disappointed as I canā€™t quite see the point of all the ā€œsplodgesā€ over it.”
Helpful Report
Posted 1 year ago
Thank you for your review, As advised in our email correspondence on the 14th, I can confirm the smudge marks are part of the design. Please see the photo of the mug as displayed on our website Kind regards Rebecca @ Customer Service
Posted 1 year ago
Susan M
Verified Buyer
“Delivery was fast and items were packaged well. The design and colors are perfect . My only disappointment is in the fabric. It is stiff and has a firm texture. I was expecting a softer fabric! Nonetheless, it will be a lovely item to have on display in my kitchen, especially during the early June Platinum Jubilee celebrations.”
Helpful Report
Posted 1 year ago
Jana
Verified Buyer
“This is our second necklace. My daughter was gifted one for xmas from her grandma, the chain broke within days, very delicate, so need to be extra careful. Ordered another one so will see how long it will last this time. Loved the heart charm, very cute.”
Helpful Report
Posted 2 years ago
Keira
Verified Buyer
“First off, it is everything that I wanted when I ordered. It is smaller than expected though. Not the company's fault but my own. There are a couple exposed seams and it came in a badly damaged box. Luckily it didn't affect the product.”
Helpful Report
Posted 2 years ago
Marian H
Verified Buyer
“The mugs are as expected....lovely. The mugs arrived in good shape and quickly. However, I had to pay the unexpected duty, which when added to shipping expenses, has made the cost excessive. Unfortunately, I will not not be purchasing any more items...just too expensive.”
Helpful Report
Posted 2 years ago
Temptation Gifts is rated 4.9 based on 27,242 reviews
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