TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,201 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Compact keyboard in yellow with black lettering in a size I can see as well as an LED USB Light..Perfect.. I can ask for nothing more to operate my Mac. Well done TechSilver”

TechSilver 5 star review on 17th January 2021

Helpful Report

Hi Raymond, Thanks for leaving us this fantastic review! We're so glad to hear that you're enjoying your new keyboard, and that it's making it easier to use your Mac. Hope you have a great day :)

“A great product & great service. I would not have been able to type this review without the keyboard I purchased”

TechSilver 5 star review on 16th January 2021

Helpful Report

Hi, Thanks for taking the time to leave us this great review, and hearing that you left it on your brand new keyboard makes us really happy! We'll be sure to pass on your feedback to our support team, who we're sure will be delighted to hear your kind words. Hope you have a lovely day :)

“Very impressive product (dital reminder clock), surpassed expectations.”

Helpful Report

Hi Owen, Thanks for the brilliant review! We're glad to hear the device is exceeding your expectations, as we try our very best to stock only the highest-quality assistive technology devices on the market. Have a great day :)

“The ordered item was received very quickly and in good condition. The key board was as described and shown on the web site. Great service.”

Helpful Report

Hi, Thanks for the great review :) We're so happy to hear that you're enjoying your new keyboard, and that it arrived quickly for you. We're working very hard to ensure our service remains fast and efficient for all of our valued customers, even during the current circumstances, so we're sure the team will be delighted to hear that their efforts are really helping! Have a fantastic day!

“Excellent and speedy service with a product that I struggled to get. Top job!”

Helpful Report

Hi Vanya-Louise, Thanks for taking the time to leave us such a fantastic review! We try our hardest to stock only the very best in assistive technology solutions, so we're happy to hear you managed to find the perfect device from our range and that our team provided excellent service for you :) Hope you have a lovely day.

“WELL I HAVE NOT HAD THE PRODUCT LONG BUT THUS FAR, IT HAS HELPED ME IMMENSELY, ESPECIALLY DUE TO THE KEYBOARD HAVING THE LARGER KEYS. I AM NOT TYPING WRONG LETTERS AS I WAS WITH MY LAST ORDINAIRY KEYBOARD SIZE AND I DO NOT HAVE TO PRESS SO HARD ON THE KEYS WITH MY CURRENT MODEL. THE STAFF HELPED ME IMMENSLY WITH MY PRE-PURCHASE ENQUIRIES. IT WAS PACKAGE WELL. VERY GLAD I MADE THE PURCHASE.”

TechSilver 5 star review on 13th January 2021

Helpful Report

Hi Frank, Thank you for taking the time out of your day to leave us a review. We're really happy to hear that the keyboard has given you freedom to type and that you were satisfied with our service, it really is something we pride ourselves on! Have a great weekend

“Excellent service from start to finish. Web site easy to use.”

Helpful Report

Hi Edna, Thank you for taking the time to leave us a review. We're really glad to hear you've had such excellent service from us and that you found the website so easy to use! Hope you have a good week

“Have only been using theTechSilver I OS keyboard for a few daysI OS keyboard for a few days but already extremely pleased with it. Keys are extremely clear and have a nice positive feel about them. The adjustable task light attached to the keyboard is invaluable and has two settings - low and bright. I recommend this keyboard for people with a visual impairment. A quality product.”

TechSilver 5 star review on 12th January 2021

Helpful Report

Hi Alan, Thank you for the 5 star review, we really appreciate it. Lovely to hear how pleased you are with the keyboard, it's a great piece of equipment to help people with visual impairments Have a great day.

“Excellent people and company to work with. We bought a tracker for my mother and they're always on hand to answer any questions and resolve any issues. They understand their products inside out and will always go the extra mile to assist - I can't rate them enough and so glad we didn't buy elsewhere!”

Helpful Report

Hi Carol, Thanks for taking the time to leave us such a fantastic review. Our support team will be delighted to read your brilliant feedback, as in your own kind words, they always try to "go the extra mile to assist"! If you ever have any more assistive technology needs in the future, don't hesitate to get in touch. Have a lovely evening :)

“The GrandPad is fantastic, and has made my mum very happy as she can finally video call with us over lockdown! So simple to use, and worth every penny. Customer service is very thorough, patient, helpful, knowledgeable, pleasant, understanding - etc. Listened and responded clearly and intelligently to the point to all of my questions . No patronising or 'sales' talk! Couldn't have been better! Thank you so much!”

TechSilver 5 star review on 11th January 2021

Helpful Report

Hi, Thanks for the excellent and detailed review! We're so happy to hear that you're having a great experience with your GrandPad, and that it's living up to your expectations so well. Since launching the device in the UK, we've helped thousands of loved ones to stay in touch with friends and family, which is so important in the current circumstances! We'll be sure to pass on your feedback about our service to our support team, who we're sure will be very happy to hear your kind words. Hope you have a wonderful day :)

“Great comms, delivery spot on and product great nothing more to say”

Helpful Report

Hi Anthony, Thanks for the fantastic review! It's great to hear that you had such a great experience with us, and you can be sure that we'll be here to help if you ever have any assistive technology needs in the future again. Have a great day :)

“Hi My only issue with the pendant which is a great product is, when I call the item the number is not recognize, but the wife can contact me from the device which is the main thing .”

Helpful Report

Hi John, Thanks for leaving us a great review! We're always happy to help with any technical issues, so if you'd like some support for your problem then feel free to call us on 03300 10 14 18, email us at hello@techsilver.co.uk, or message us on our live chat from the website :) Have a lovely evening.

“A few small issues on delivery - dealt with really well. Customer Service is truly wonderful.”

Helpful Report

Hi Patrick, Thanks for leaving this great feedback for us! We're really happy to hear that any hiccups in delivery were resolved right away by our friendly team, as they're working incredibly hard to ensure parcels are sent in a fast and efficient manner (even given the current circumstances in the UK!). Hope you have a great evening :)

“Arrived on time. Great product.”

Helpful Report

Hi Craig, Thanks for the brilliant review. We're happy to hear your order arrived promptly, as we're working hard to ensure fast delivery is maintained on all our items even during the current circumstances around the globe! Have a fantastic day :)

“The little Doro 6620 which I have purchased is an upgrade of my present one which is very old, I have had to send for a new SIM card as the old one didn’t fit, but I’m sure that once I am able to use my new Doro I will be happy with it.”

TechSilver 5 star review on 3rd January 2021

Helpful Report

Hi Jeanette, Thanks for taking the time to leave us such a fantastic review! We're so happy to hear you're enjoying your new phone. Hope you have a great day :)

“I recently purchased the large key keyboard for my father, who has had Parkinson's for 27 years. A game changer! It has sped up his typing, and reduced mistakes, motivating him to stay somewhat computer literate. Thanks TechSilver, and also for a very fast service - the keyboard arrived within 48 hours of ordering, a week before Christmas.”

TechSilver 5 star review on 29th December 2020

Helpful Report

Hi Geoffrey, Thank you for taking the time out of your day to leave us a review. We're so happy to hear that the Big Button Keyboard has allowed your Father to enjoy using a computer and given him freedom when typing. Thank you for choosing TechSilver, we're glad the keyboard arrived in time for Christmas and that you were pleased with our fast service, it really is something we pride ourselves on! We hope you and your Father have a wonderful 2021 :)

“We bought a flipper tv remote control for a relative with vascular dementia who was struggling to use her tv with its original control. Chose to buy from TechSilver after reading previous customer reviews and we were very pleased we did. The item arrived quickly, was very very easy to set up thanks to the comprehensive instructions which were emailed to us on completion of the purchase. It would be fair to say this controller has transformed her viewing experience. She can easily change channels between the dozen or so of her favourites without getting lost in the hundreds of other channels she never watches. So, thanks TechSilver for an excellent product and first class service.”

Helpful Report

Hi Colin, Thank you for leaving such a lovely review! We're so glad that you chose us, we really do like to give our customers the easiest experience possible when purchasing from TechSilver. We're also really glad to hear that your relative is now enjoying their new remote control and can seamlessly change channels to watch all her favourites. Thank you for choosing TechSilver, we hope to see another order from you soon! Have a good New Year :)

“I purchased a Big letter with lamp PC Keyboard for my 94 yr old Mother with Macular Degeneration. It is expensive but ...I feel anything which helps the partially sighted lead a normal life is worth the investment. I installed this today for her (Christmas Eve) as a Christmas present..She is absolutely thrilled that at long last, she can see the keyboard to type. The one I chose is black letters on white keys with a free touch light and it feels sturdy and robust. I left her happily googling and emailing with more freedom than she's had for ages so thank you Tech Silver”

TechSilver 5 star review on 24th December 2020

Helpful Report

Hi, Thank you for leaving such a lovely review! It's really great to hear that your Mother is getting along so well with the large print keyboard, it's so good to hear that she is now able to surf the web freely using her brand new keyboard. We hope she continues to enjoy writing up emails and surfing Google at her leisure. We wish you and your Mother a healthy and happy New Year!

“Great service even though it was the week before Christmas.”

Helpful Report

Hi Marilyn, Thank you for taking the time out of your day to leave us a review. We're so happy to hear that you received your order promptly and in time for Christmas! We hope you had a good festive season and have an amazing year.

“Great service and the tracker keeps an eye on mum”

Helpful Report

Hi Paul, Thank you for taking the time to leave us such a lovely review. We're so happy to hear that you've had a good experience with our service and the tracker. It's really nice to hear the tracker is giving you peace of mind. We hope you've had a good festive season and that the New Year treats you well!

TechSilver is rated 4.8 based on 1,201 reviews