TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,201 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wall mounted fall detector is very clever in that it detects what it thinks is a person lying on the floor and gives you the chance to cancel the alarm by standing up or pressing the cancel button before it contacts your support person(s). It is also a handy wall mounted digital clock when it is not handling a fall alert. Techsilver have a great product here and have been helpful in explaining how it works.”

TechSilver 5 star review on 25th February 2021

Helpful Report

Hi, Thanks for taking the time to leave this fantastic review of our new wall-mounted fall detector! We're so glad to hear that it's helping to give you more peace of mind and that you're making the most of its more advanced fall detection features. Let us know if you need any help down the line and we'll be more than happy to advise! Have a great day :)

“really easy to navigate the website, hassle free ordering and payment, super quick delivery, would absolutely recommend”

Helpful Report

Hi Steve, Thank you for taking the time out of your day to leave us a review. Thank you for your feedback regarding our website, it's really good to hear that you were able to find what you were looking for hassle free! Hope you have a great day :)

“Very impressed - top quality phone case, fast delivery and even a follow up email checking all was well with my purchase. Thank you for brilliant customer service.”

Helpful Report

Hi Linda, Thanks for taking the time to leave this great review. We're glad to hear that you're loving your new phone case, and that it arrived so quickly for you. We'll be sure to pass your feedback about our service on to the team, who will be delighted with your kind words! Hope you have a brilliant day :)

“Excellent service : from the super online staff helping on the phone who were quick to answer any questions and simply phone to see if all was ok with the product. The product itself is excellent: extremely well designed - and engineered . Very simple and intuitive for the user- and the app for family and friends to use too. My father has used this on hospital and it has been a real lifeline for him. I'm extremely impressed with both the product and the company itself. Super.”

Helpful Report

Hi, Thanks for this excellent and detailed review! We really appreciate your kind words and feedback about our service, and we're so happy to hear that your device helped your father to stay connected with family and friends whilst he was in hospital. Hope you have a great day :)

“The Flipper is a fantastic product. My mum was really struggling with 2 remotes and the Flipper has made it so easy. Simple to set up, great support. Worth every penny and so good I immediately bought another for a second time TV/box. Technology as it should be, many thanks.”

Helpful Report

Hi John, Thanks for taking the time to leave us this fantastic review! We're so glad to hear your mum is enjoying her new simple remote, and that it's making life a little bit easier for her. Hope you have a lovely day :)

“TechSilver - very good. They responded very rapidly to a question I had about a product. However, the reason I needed to contact them was because I had bought a High Visibility keyboard which was described as suitable for iPad and PC. Unfortunately, the keyboard layout makes it unsuitable for use with an iPad unless two of the keys (shift-2 and shift-') are relabelled. Even more annoyingly this thing cost over £60 - the exact same item with normal keys is available from many sources for under £20. They offered a refund, but I will first check with the intended user to see if they can cope with the discrepancy between the key labels and symbols displayed.”

TechSilver 5 star review on 21st February 2021

Helpful Report

Hi Roy, Thanks for the fantastic review and feedback. We really appreciate your comments, as we're always looking to improve. We're glad to hear you had a great experience with our team, who will be delighted with your kind words. If you need any assistance in the future, you're free to email us at hello@techsilver.co.uk, live chat with us on our website or call us on 03300 10 14 18. Have a great day!

“Great Product and Service, would highly recommend, 5 Stars”

Helpful Report

Hi Jillian, Thanks for your fantastic review! We're really glad to hear that you're enjoying your new device, and that our team provided you with excellent service. They'll be incredibly happy with your feedback :) Have a lovely weekend!

“I’ve only had the GrandPad for a day and have given it to my 91year old dad to use. It’s very straight forward and I hope he will enjoy its many easy functions. Time will tell .”

TechSilver 5 star review on 18th February 2021

Helpful Report

Hi Carolyn, Thank you for taking the time to leave a review about the GrandPad. We're so happy to hear you're impressed with the GrandPad, fingers crossed your Dad will be just as impressed! Please keep us updated :) Enjoy the rest of your week!

“Excellent service”

Helpful Report

Hi Gillian, Thanks for leaving us this fantastic review! We're happy to hear you had excellent service from our friendly team, and we're sure they'll be over the moon with your feedback. Hope you have a lovely evening :)

“Jacob particularly very helpful. Item delivered super quickly , not sure how it's performing yet .”

Helpful Report

Hi Steve, Thank you for taking the time to leave such a lovely review. We will be sure to pass the feedback onto Jacob, it's really good to hear he helped find the correct product for your needs! We hope you have a good day :)

“Ordered for my 87 year old Mum and just as described. Delivered next day all set up with an easy to follow user guide. Very happy with product & delivery.”

Helpful Report

Hi, Thanks for leaving this fantastic review! We're so happy to hear that your mum is enjoying her new device, and that you've had a great experience with us. We always work incredibly hard to provide the very best service on the market, so hearing your kind words certainly shows the work is paying off! Hope you have a lovely day :)

“Very good. Arrived quickly. Does exactly what it says.”

Helpful Report

Hi Tony, Thank you for taking the time to leave a review. We're really glad to hear your order arrived promptly and that it's exactly how you imagined. We hope you have a great week!

“Very pleased with the fast efficient service. Very helpful on the phone when I called. I am pleased with the clock and am just waiting for it to be set up to enjoy using it. Thank you for your help.”

Helpful Report

Hi Margaret, Thanks for taking the time to leave us this fantastic review! We're really happy to hear you enjoyed purchasing your new clock with us, and we certainly think you'll love it when it's all set up. Hope you have a wonderful day :)

“Fast and efficient service. Responded to an email question rapidly.”

Helpful Report

Hi Lynda, Thanks for the brilliant review :) We're glad to hear you had a great experience with us, and that our team provided you with fantastic service. That's certainly what they do best! Hope you have a lovely day.

“Great service! Easy to use and even better customer service. Thank you.”

Helpful Report

Hi Harriet, Thank you for the fantastic review! We're really happy to hear that you had a great experience with us, and that you're enjoying your new device. We work incredibly hard to provide the very best customer service on the market, so our team will be delighted to hear your feedback. Have a great day :)

“Excellent service and products, arrived on time with secure packaging.”

Helpful Report

Hi Deborah, Thanks for taking the time to leave us this excellent review :) We're glad to hear that your item arrived quickly and safely. We're working incredibly hard to ensure that our valued customers are receiving their items promptly, even during the complicated circumstances in the UK and abroad at the moment. Hope you have a great day!

“Dear Miles and the team, The 'gadget' as I call it reduces the stress on my family as they can keep a track on my movements if necessary. It is a pretty thing so I can wear it round my neck. The button to press in emergency could be bigger and easier to press.”

Helpful Report

Hi, Thanks for leaving this great review! We're so glad to hear that your device is helping to put your family's worrying at ease, and that it's helping in keeping you safe. We'll be sure to pass your helpful feedback on to the technical team, as we're always looking for ways to improve :) Hope you have a great day.

“I purchased a Granpad last weekend. It was with me within a few days. As advertised it was straightforward to set up. I then delivered it to the care home where my 91 year old father is a resident. Due to COVID I am currently not allowed in the care home, and have not seen my father for many weeks. One of his carers took the Granpad to his room, flipped the lid and pushed the call button and I was able to see and speak to dad. We have spoken daily since, he is easily able to make the call to me. So firstly thank you for designing a product that allows me to keep in contact with my father and secondly the follow up support you have given since the Granpad arrived has been truly amazing...so again a big thank you to the whole team. Best wishes Tim scott”

TechSilver 5 star review on 24th January 2021

Helpful Report

Hi Tim, Thanks for taking the time to leave us such a brilliant review! We're so happy to hear that your father is enjoying his new GrandPad, and that it's helping you to stay connected with him even during the difficult circumstances in the world at the moment. We really think it's a special device, and we're more sure of this every day as more and more stories like this are shared with us. Hope you have a great day :)

“I'm an ancient technophobe and I found Techsilver's Youtube video of the tracker I bought very useful and very easy to understand. My purchase arrived the next day as promised and was very easy to set up. I spoke to a member of staff who was very friendly and made me feel that if I didn't understand anything they would be very happy to talk with me. I'm very happy with the service I received and with the product I bought.”

Helpful Report

Hi Gillian, Thanks for taking the time to leave us such a fantastic review! We're so happy to hear that you found our guides simple and easy to follow, as we've worked hard to ensure they're a non-complicated way to setup each of our devices, even if you're not confident with technology! We'll be sure to pass on your kind words to our friendly support staff, who will be delighted to hear your feedback. Hope you have a lovely evening :)

“I haven't met anyone who is a choosy as me when it comes to computer keyboards but for me this product is perfect. It's got a nice good quality feel to It is, as far as I know, a completely new line. I can't understand why anyone would put up with those bog standard £10 all-black keyboards put out by Dell and just about everybody else. Probably it's a similar situation to the Model T Ford situation – you can have whatever colour you like as long as that's black too. Millions of people in Britain are sight impaired and would benefit from having a high-visibility palette of letters and numbers, large black capital letters on a large white background - ideal. I don't yet know how the keyboard will stand up to having 100,000 words tapped on it but I'll find out soon enough. (Watch this space.) I'm going to ask Which? Magazine to road test it because if it passes muster I shall recommend it even more. The problem is the price, £99.95. It's worth that to me because I’m a heavy user. My unconvinced friends will likely wait until the price drops to nearer the norm. Innovation costs have to be paid off first, of course, which explains the high price you'd have to pay. One little unexpected bonus. I didn't realise it came with a wifi light plugged into the keyboard itself, one of those anglepoise things. It was in danger of being thrown away with the packaging. (There's a hint.) It's smart and extremely useful. Techsilver need a smart marketing group to reach the potential customers who will realise that they need the keyboard after using it for about an hour. If you're reading this, you probably need this product. I wish Techsilver well. Russell Telfer”

TechSilver 5 star review on 20th January 2021

Helpful Report

Hi Russell, Thank you for taking the time to leave such a in depth review. Firstly, we're really glad to hear that you're enjoying your new keyboard, we hope it helped when leaving this review! In regards to pricing, we have a keyboard for all budgets and to suit all needs available on our website. On a last note, we just wanted to thank you for choosing TechSilver, we're really grateful for the time taken to leave this review and for the purchase. Stay safe!

TechSilver is rated 4.8 based on 1,201 reviews