K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 2,761 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 14th June 2025

297

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Visited K & B Audio as libe locally. Helpful staff, told them what I required and had the ceiling speakers in stock so took away that day. Very professional service. Very happy”

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Posted 4 months ago

“Swift easy service. Needed a bluetooth receiver/transmitter and I hate buying from amazon. I like to support small local businesses, which isn't always easy when it comes to tech! Would deffo use this company again!”

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Posted 4 months ago

“Having made a number of purchases from K&B, their site is one of the first I visit if I am looking for other items. The reviews are key to making a purchase decision, once ordered the updates and notifications prior to, and on despatch are very timely. Great company to do business with. Thanks all”

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Posted 4 months ago

“Good service and fast delivery, didn't install the speakers yet.”

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Posted 4 months ago

“The gear was well packed, nothing was missing or damaged, arrived sooner than expected and delivered inside, as the speakers were too heavy for my wife to carry. Couldn't ask for more”

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Posted 4 months ago

“Ordered a stylus on a Sunday, delivered on the Tuesday. Excellent packaging and service”

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Posted 4 months ago

“If I could give 6 stars, I would. Jack was amazing. Incredible customer service from beginning to end. Knowledgeable, friendly and empathetic, followed by a speedy and efficient delivery. A great asset and a great company. I will definitely be using their services again.”

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Posted 4 months ago

“Thanks great service and delivery.”

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Posted 4 months ago

“Excellent service Arrived super quickly Good price Box was damaged but thankfully turntable was not affected”

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Posted 4 months ago

“All arrived OK excellent service prompt delivery many thanks”

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Posted 4 months ago

“A brilliant service, delivered in 3 days, excellent helpful information. Looks lovely. Cannot comment on sound quality as bought for a 21st birthday present for my grandson. His birthday is not for another 2 weeks.”

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Posted 4 months ago

“My first purchase from K&B Audio was only a small one - I heard that Audio-Technica had introduced an upgrade to their most basic cartridge and wanted to get one. Almost everybody was out of stock but K&B said they had them so I placed an order. It arrived a couple of days later, really well packaged and with full delivery information from Royal Mail. (A couple of hours later, it was installed on my system and I was very pleased with the result.) Perhaps it's better to judge customer service from such a little order rather than one amounting to hundreds of pounds? I'll definitely be adding K&B Audio to my list of suppliers.”

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Posted 4 months ago

“Purchased a sound system to include turntable, cd and speakers. K&B audio staff were helpful, professional and made the purchase easy.”

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Posted 4 months ago

“A great service, from the start enabling me to review which speakers best suited my needs. Once chosen, an easy purchase and a quick delivery.”

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Posted 4 months ago

“Items arrived very promptly and setup was explained thoroughly and easily.”

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Posted 4 months ago

“Excellent service . Easy order . Information and reviews provided clear details ..for a non user it was very easy. Delivered punctually and well wrapped . Thank you”

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Posted 4 months ago

“Fast shipping and great quality”

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Posted 4 months ago

“Excellent service. I emailed a question and received a prompt response 👍👍”

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Posted 4 months ago

“I was struggling to find a 4 zone amplifier in the UK. I spoke to K&B and they recommended four WiiM streaming amplifiers with iPhone app to control. They are brilliant and thanks to advice from K&B I am know enjoying wonderful music throughout the house, different music in each room or same synchronised in all rooms.”

K&B Audio 5 star review on 5th February 2025

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Posted 4 months ago

“I contacted K&B to ask a few questions and was impressed that they very quickly and thoroughly answered in a very friendly and professional way. They assured me and I decided to make my purchase. From there the comms were fast, clear and easy to read. Delivery took place the next morning before I'd even had my breakfast! Super impressed and the turntable is just what I was looking for. It was a great customer experience from first touch to enjoying hearing our vinyls again - something that is so precious to us. Thanks to the team at K&B Audio - it is a rare experience these days to get such great service.”

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Posted 4 months ago

K&B Audio is rated 4.9 based on 2,761 reviews