K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 3,513 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 13th September 2026

346

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best quality, fast shipping and great support!”

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Posted 2 months ago

“New speakers purchased as a gift. Recipient vey happy with the speakers. Really fast delivery, excellent communication. Will definitely use K&B Audio again.”

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Posted 2 months ago

“This was a birthday present for my husband, and he absolutely loves it. He was left lots of records by his father so this has been great. The record player was easy to set up and sounds great. We are really pleased with this purchase. Would recommend highly.”

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Posted 2 months ago

“Item arrived and was very good quality. Speedy service and good communication. Would recommend”

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Posted 2 months ago

“Excellent service. Very pleased with turn table and speakers”

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Posted 2 months ago

“What can I say fantastic hifi unit for the price nicely put together the sound super I will buy another unit for my son next month thanks keith”

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Posted 2 months ago

“Record player and speakers came with lots of different parts/attachements -with descriptions that make no sense to me. I tried to sort via 'chat' on-line, but as not real person, not helpful. Record player and speakers still waiting to be attached-waiting in hope for someone I know to be able to make sense of it for me!”

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Posted 3 months ago

Hi, thanks for your review. Sorry to see that you are having issues setting up the LP60X turntable. We did email you clear step by step instructions with pictures on how to install the belt and connect the cables. I have reviewed the conversation you had with our AI chat bot and it did also give you the correct information, then recommended you contact us via phone or email which we don't appear to have had. I've sent over another email to you with the guides and further advice. Kind regards, Craig.

Posted 3 months ago

“Will definitely buy from K&B audio again! Excellent products very pleased with our player and speakers that were on a promotion.delivered problem free! Thanks.”

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Posted 3 months ago

“Paid fof next day delivery and they arrived on time. Thankyou.”

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Posted 3 months ago

“Good prices and good products. Delivered the new speaker quickly , well packed and all to plan”

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Posted 3 months ago

“The website is great. I found the descriptions and video reviews very helpful. I didn’t need to contact customer services as my speakers arrived in perfect condition within 36 hours of placing the order and were a doddle to set-up. I’m very happy with the product and company.”

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Posted 3 months ago

“Excellent product delivered very efficiently. They gave me lots of information, both by email and on their website. I also phoned with a query that was answered promptly and efficiently. Overall an excellent company with excellent service.”

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Posted 3 months ago

“Great selection of turntable/amp/speaker bundles. Had difficulty getting an output from the powered speakers but a phone call to the shop explained clearly how to do it. Only negative is that instructions aren't clear (for a layman). Would help with a photo of complete connections at the rear of the speakers and turntable. All in all very pleased with K&B audio and would recommend them to others. Very happy with our bundle.”

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Posted 3 months ago

“I ordered a CD player and record player bundle and I am really happy with them! They were dispatched and delivered within a couple of days and I also received an email with instructions on how to set up the turntable and speakers, which I found so helpful. Great service, thank you!”

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Posted 3 months ago

“I recently purchased a record player from K&B Audio and I am absolutely delighted with it. The website was really informative giving lots of information which really helped when deciding what to buy. Delivery was super quick and I loved the email they sent out explaining how to set it up which was really helpful to someone with no technical know-how. They have since sent emails about how to look after your purchase. I couldn't recommend K&B Audio highly enough. Thanks guys, I wish you continued success. Roger Caldwell.”

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Posted 3 months ago

“Providing a turntable and speaker bundle that are perfectly matched makes things so simple. Once order was placed communication was first class and delivered very quickly indeed. Ordered over the weekend delivered on Tuesday.”

K&B Audio 5 star review on 9th July 2026

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Posted 3 months ago

“Brilliant sound , looks great and very easy to set up love love love it 🥰”

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Posted 3 months ago

“Honestly ha ha! K & B audio are one of the best online sites I have purchased from. From best price on the net to very fast delivery , I can't fault them. Even the extra emails, regarding set up etc were welcome. If I was going to buy something else of this nature, I would certainly look at K & B first.”

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Posted 3 months ago

“Great servuce from K& B when I recently purchased my hifi. I was not spending a fortune as some do , but rang initially for advice , which was guven . Unit ordered on line and arrived next day . They sent me an email explaining set up procedure , which was helpfull , and the offer of phone help if needed . Overall very pleased woth the product I bought , and service given”

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Posted 3 months ago

“Informative website, easy ordering and fast delivery with good price on music system. Good to be able to order from a small business rather than giant online retailer. Satisfied customer.”

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Posted 3 months ago

K&B Audio is rated 4.9 based on 3,513 reviews