K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 2,760 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,760 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 14th June 2025

297

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had excellent service and assistance in solving my problem. In shop helpfull assistance in choosing the right equipment to soot my requirements”

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Posted 5 days ago

“Fast and efficient and delivered on time. Well packaged and a great budget option to get my son up and running with the world of vinyl.”

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Posted 1 week ago

“Great service and price delivery on time and well packaged”

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Posted 2 weeks ago

“very good, delivery on point, BUT need to send customers invoices and not 100 emails on shipment tracking”

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Posted 1 month ago

“Great service and communication Great product and price Unfortunately I was let down by fed ex Who delayed my delivery And then didn't inform me it was delivered Very disappointed with this”

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Posted 1 month ago

“Product as described, Dispatch time was great but FedEx messed around for several days. -1 star for using fedex.”

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Posted 3 months ago

“Wonderful self service and communication during shipment”

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Posted 6 months ago

“Speaker stands did the job, easiest flat pack I've assembled in a while. K&B quickly resolved the Small query about the plastic washers. Good service and prompt delivery.”

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Posted 7 months ago

“Product ordered was not in stock so had to wait for delivery longer than shown on website. Spoke with friendly guy at K&B who apologised and updated me instantly about the situation and eta of product, which then arrived a few days after the phone call.”

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Posted 7 months ago

“Delivered promptly and without issue”

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Posted 9 months ago

“Easy to set up and great sound”

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Posted 9 months ago

“Quick delivery, website easy to you, simple to set up but only criticism is the speakers don’t go very loud, you can just about hear the music, so in time I will buy better speakers”

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Posted 10 months ago

“Everything fine on set up & happy with quality etc. Sent query & no response after 3/4 days so disappointed by that!”

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Posted 1 year ago

Hi Mike, thanks for your order, we replied to your email from the weekend on Monday 17th June at 8:22. I've re-sent it over to you again, please check your spam in case it went there. You can find a Bluetooth setup guide here: https://www.kbaudio.co.uk/blogs/record-players/how-to-wirelessly-connect-a-bluetooth-turntable-to-bluetooth-speakers Kind regards, Craig.

Posted 1 year ago

“The Pure Classic H4 is well up to expectations, except: I was expecting a system of Presets that enables a single button selection of a station from one source, with a single selection of a station from another source, without having to switch sources: e.g. preset for BBC Radio 3 direct on FM to Classic'FM' on DAB+. Two Preset Button presses in succession, toggling as required between the 2 preset buttons, without switching sources in between. It seems that there is a separate Presets List for each of GAD+ and FM. Why is there no 'crossover'? I hope I am wrong, but until I find otherwise, the Pure Classic H4 is significantly below par in its practical operation, and disaappoints. Will someone enlighten me please?”

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Posted 1 year ago

“Great service - quick to reply via chat and then send purchase. I would have given you 5 stars however, DPD courier delayed the delivery.”

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Posted 1 year ago

“I’ve bought a nice wee set of Edifier S1000W speakers. Website easy to use and they arrived via DPD exactly on time. I’m replacing a pair of 40 year old brilliant sounding Pioneer speakers. The active Edifier system will never deliver sound like my old amp and passive speakers. But they won’t deliver a damp stink either, which is the main reason for replacement. So far so good.”

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Posted 1 year ago

“Order arrived promptly and in perfect condition. K&B AUDIO have been informative and helped with any query with a quick response. Very good customer service.”

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Posted 1 year ago

“Very happy with my product but for such a small item (a felt vinyl brush) it was a huge cardboard box with so much bubble wrap. Worth thinking about smaller packaging options for something like that!”

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Posted 1 year ago

“Good quality equipment, well packaged and quick delivery. Am enjoying rebuilding a vinyl collection and playing them on the record player and speakers I bought. Only reason for 4 instead of 5 stars is a small chip in the covering on the front of one of the speakers, but still very good quality kit.”

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Posted 1 year ago

“Very welcome black Friday sale and so I purchased a keenly priced Pure product”

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Posted 1 year ago

K&B Audio is rated 4.9 based on 2,760 reviews