K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 2,688 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 26th April 2025

280

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product as described, Dispatch time was great but FedEx messed around for several days. -1 star for using fedex.”

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Posted 1 month ago

“Wonderful self service and communication during shipment”

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Posted 4 months ago

“Speaker stands did the job, easiest flat pack I've assembled in a while. K&B quickly resolved the Small query about the plastic washers. Good service and prompt delivery.”

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Posted 5 months ago

“Product ordered was not in stock so had to wait for delivery longer than shown on website. Spoke with friendly guy at K&B who apologised and updated me instantly about the situation and eta of product, which then arrived a few days after the phone call.”

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Posted 5 months ago

“Delivered promptly and without issue”

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Posted 7 months ago

“Easy to set up and great sound”

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Posted 7 months ago

“Quick delivery, website easy to you, simple to set up but only criticism is the speakers don’t go very loud, you can just about hear the music, so in time I will buy better speakers”

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Posted 9 months ago

“Everything fine on set up & happy with quality etc. Sent query & no response after 3/4 days so disappointed by that!”

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Posted 10 months ago

Hi Mike, thanks for your order, we replied to your email from the weekend on Monday 17th June at 8:22. I've re-sent it over to you again, please check your spam in case it went there. You can find a Bluetooth setup guide here: https://www.kbaudio.co.uk/blogs/record-players/how-to-wirelessly-connect-a-bluetooth-turntable-to-bluetooth-speakers Kind regards, Craig.

Posted 10 months ago

“The Pure Classic H4 is well up to expectations, except: I was expecting a system of Presets that enables a single button selection of a station from one source, with a single selection of a station from another source, without having to switch sources: e.g. preset for BBC Radio 3 direct on FM to Classic'FM' on DAB+. Two Preset Button presses in succession, toggling as required between the 2 preset buttons, without switching sources in between. It seems that there is a separate Presets List for each of GAD+ and FM. Why is there no 'crossover'? I hope I am wrong, but until I find otherwise, the Pure Classic H4 is significantly below par in its practical operation, and disaappoints. Will someone enlighten me please?”

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Posted 11 months ago

“Great service - quick to reply via chat and then send purchase. I would have given you 5 stars however, DPD courier delayed the delivery.”

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Posted 1 year ago

“I’ve bought a nice wee set of Edifier S1000W speakers. Website easy to use and they arrived via DPD exactly on time. I’m replacing a pair of 40 year old brilliant sounding Pioneer speakers. The active Edifier system will never deliver sound like my old amp and passive speakers. But they won’t deliver a damp stink either, which is the main reason for replacement. So far so good.”

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Posted 1 year ago

“Order arrived promptly and in perfect condition. K&B AUDIO have been informative and helped with any query with a quick response. Very good customer service.”

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Posted 1 year ago

“Very happy with my product but for such a small item (a felt vinyl brush) it was a huge cardboard box with so much bubble wrap. Worth thinking about smaller packaging options for something like that!”

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Posted 1 year ago

“Good quality equipment, well packaged and quick delivery. Am enjoying rebuilding a vinyl collection and playing them on the record player and speakers I bought. Only reason for 4 instead of 5 stars is a small chip in the covering on the front of one of the speakers, but still very good quality kit.”

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Posted 1 year ago

“Very welcome black Friday sale and so I purchased a keenly priced Pure product”

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Posted 1 year ago

“Great, fast service and follow-up on how to set up the product. Only downside was my elderly dad wanted this order, he wasn’t allowed to order it over the phone, I had to do it online for him”

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Posted 1 year ago

“Hi, service was fantastic and delivery was quick, however the speaker cover (grill) has a defect. there is a line right through it which is caused by the sheet join running through it. can somebody please contact me. I cant upload the photo below.”

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Posted 1 year ago

“Happy with my new edifier s2000mk111 speakers, not too impressed with the volume , when turned to max volume it's not as loud as I expected.”

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Posted 1 year ago

“I had a struggle at first with trying to order on line, but with your very helpful staff it was a great outcome and delivered the next day thank you well done. 👍😊”

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Posted 1 year ago

“K&B offered a good range to choose from with a wide price range. Order process was quick and easy. Goods arrived next day. Plenty of information was available from K&B to make an informed choice. My daughter was very pleased and excited to use it to play her newly acquired vinyl records. (Birthday present)”

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Posted 1 year ago

K&B Audio is rated 4.9 based on 2,688 reviews