K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.94

4.9 Rating 3,080 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 7th December 2025

322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer experience all round. Staff and technical advisers had infinite patience for someone with limited knowledge like me and couldn't have been more accommodating. Highly efficient ordering process and extremely fast delivery, but without cutting corners. A friendly, family run company that I will certainly return to. Thank you.”

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Posted 3 weeks ago

“Great services”

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Posted 3 weeks ago

“Customer service was excellent. I was able to chat online and get advice on the best product for my requirements. Order placed and quick delivery. Would definitely use again”

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Posted 3 weeks ago

“Fast and efficient service. Very happy.”

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Posted 3 weeks ago

“Couldn't have got a better experience! Fast delivery, perfect”

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Posted 3 weeks ago

“Lovely Company from placing my order online .Speaking to Jack. And Super Fast Delivery who could what for anything more! Only place another order Regards Camillo”

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Posted 3 weeks ago

“Very easy to order. Delivered 2 days later and very happy with my purchase. Thankyou”

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Posted 3 weeks ago

“Bought as a Xmas present so actual product untested as yet. However process was trouble free product well packaged in a timely manner”

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Posted 3 weeks ago

“Goods delivered promptly. Instructions unhelpful and misleading. Contact with supplier by e-mail only despite several requests to phone me to talk me through the set up process, supplier said they phoned twice but no call ever received. It was by pure chance and in desperation after one and a half days of trying that I hit on how to alter from blue to green. When one orders a basic record player, why is it set up in such complex format including bluetooth which I didn't order and don't understand.”

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Posted 3 weeks ago

Hi Max, thanks for your recent order. I can see that we replied to your email promptly and sent the manufacturer instructions, our own blog guide with step by step images and also a We Transfer link to a video Jack created for you on how to change the source input of your speakers. I can also see that we tried calling but you have call screening enabled and we were unable to get through. I can also confirm that you did order the Bluetooth speaker version, but you don't need to use the Bluetooth if you don't want to. I'm glad you are all up and running now, if you have any further issues please call into us and we'll be happy to help. Regards, Craig.

Posted 3 weeks ago

“Highly recommend Bought vinyl player for husband Set up instructions very clear and easy One happy husband Thankyou”

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Posted 3 weeks ago

“Great product. Excellent price and great customer service”

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Posted 3 weeks ago

“Excellent service, ordered and delivered within 3 days. it’s a Christmas gift so not been used yet”

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Posted 3 weeks ago

“So pleased with K&B Audio, watched a few of their YouTube clips we helped us make a choice and understand what everything meant. Ordering was so easy online, delivery was very quick. A good experience would highly recommend”

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Posted 3 weeks ago

“Order came very quickly and the customer service team were very helpful with questions that I had!”

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Posted 3 weeks ago

“Very speedy delivery and found customer service excellent. I think 🤔 I have the correct name Emma(if not I do apologise) was so helpful and even called us back to check all was now well. 5 star service . Thank you.”

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Posted 3 weeks ago

“Amazing sound from such little speakers. Great price and the pink colour matches my dressing room perfectly.”

K&B Audio 5 star review on 25th November 2025

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Posted 4 weeks ago

“System arrived 3 days late although I paid for next day delivery which was refunded without questions. This was due to a problem with the courier company. Audio Technica turntable and edifer speaker and headphones are superb. Blue tooth is easy to use and no messy cables. Ideal for someone bringing out their old vinyl after 40 years.”

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Posted 4 weeks ago

“Very nice set of speakers, little bit pack a good punch and robust in build. Love the white speakers, look very nice”

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Posted 4 weeks ago

“Excellent, swift delivery,”

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Posted 4 weeks ago

“amazing sound!”

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Posted 4 weeks ago

K&B Audio is rated 4.9 based on 3,080 reviews