K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 3,250 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,250 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 6th April 2026

341

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product easy to set up and superb advice from staff.”

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Posted 4 months ago

“Ear phones are a great quality and a reasonable price.”

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Posted 4 months ago

“Great speedy delivery. I have only opened to see if all is OK, as its for a Christmas gift. So hopefully I will have chose wisely.”

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Posted 4 months ago

“Can't fault the delivery: 2no boxes delivered separately over 3 days. First delivery was next day.”

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Posted 4 months ago

“Good price from K&B, delivered on time with good comms on timing, would recommened.”

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Posted 4 months ago

“Excellent service. Great price and product”

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Posted 4 months ago

“Brilliant quality turntable with speakers and super fast shipping thank you!”

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Posted 4 months ago

“Order came quick especially during the Christmas months, been really looking forward to receiving this product and it came mint, thanks alot guys will definitely be buying from here again.”

K&B Audio 5 star review on 4th December 2025

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Posted 4 months ago

“What a joy to be able to listen to our vinyl album collection and cds again. Service and advice given when we purchased our system was outstanding.”

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Posted 4 months ago

“Overnight postage.”

K&B Audio 5 star review on 3rd December 2025

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Posted 4 months ago

“Excellent customer experience all round. Staff and technical advisers had infinite patience for someone with limited knowledge like me and couldn't have been more accommodating. Highly efficient ordering process and extremely fast delivery, but without cutting corners. A friendly, family run company that I will certainly return to. Thank you.”

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Posted 4 months ago

“Great services”

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Posted 4 months ago

“Customer service was excellent. I was able to chat online and get advice on the best product for my requirements. Order placed and quick delivery. Would definitely use again”

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Posted 4 months ago

“Fast and efficient service. Very happy.”

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Posted 4 months ago

“Couldn't have got a better experience! Fast delivery, perfect”

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Posted 4 months ago

“Lovely Company from placing my order online .Speaking to Jack. And Super Fast Delivery who could what for anything more! Only place another order Regards Camillo”

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Posted 4 months ago

“Very easy to order. Delivered 2 days later and very happy with my purchase. Thankyou”

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Posted 4 months ago

“Bought as a Xmas present so actual product untested as yet. However process was trouble free product well packaged in a timely manner”

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Posted 4 months ago

“Goods delivered promptly. Instructions unhelpful and misleading. Contact with supplier by e-mail only despite several requests to phone me to talk me through the set up process, supplier said they phoned twice but no call ever received. It was by pure chance and in desperation after one and a half days of trying that I hit on how to alter from blue to green. When one orders a basic record player, why is it set up in such complex format including bluetooth which I didn't order and don't understand.”

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Posted 4 months ago

Hi Max, thanks for your recent order. I can see that we replied to your email promptly and sent the manufacturer instructions, our own blog guide with step by step images and also a We Transfer link to a video Jack created for you on how to change the source input of your speakers. I can also see that we tried calling but you have call screening enabled and we were unable to get through. I can also confirm that you did order the Bluetooth speaker version, but you don't need to use the Bluetooth if you don't want to. I'm glad you are all up and running now, if you have any further issues please call into us and we'll be happy to help. Regards, Craig.

Posted 4 months ago

“Highly recommend Bought vinyl player for husband Set up instructions very clear and easy One happy husband Thankyou”

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Posted 4 months ago

K&B Audio is rated 4.9 based on 3,250 reviews