TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,258 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not as soft as I expected, a little inflexible and what they don't put in big letters is that the care instructions indicate that it is to be dry cleaned. So no, not particularly happy”

Helpful Report

Posted 9 years ago

Hi Mr Ormerod, Its so sad to hear that you are not impressed with your order with us. The classic blankets are made from new wool which is taken from the first shearing of the season so its not quite as soft as a lambswool but we think they are still nice and thick and cosy. We do not mean to mis-lead any one at all with the description with the care instructions. All of our blankets require different cleaning methods to keep them looking their best so we have written "Washable as per label" to avoid confusion. I can see though that this is not very clear and we already have our products team working on the description to make this better. I really do hope you decide to keep the blanket, but if you would rather send this back in to us for a full refund or an exchange you are more than welcome to do so, please just let me know and I can arrange this for you, my email is info@tartanblanketco.com ~ Sam

Posted 9 years ago

TBCo is rated 4.9 based on 7,258 reviews