Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 2,082 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 2,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price I could find and fast free delivery, follow up message to check everything was OK which it was. What more could you ask for.”

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Posted 2 years ago

“Best price and no probs”

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Posted 2 years ago

“Good, prompt and competitive priced - no issues”

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Posted 2 years ago

“Great service and products . Would highly recommend”

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Posted 2 years ago

“Helpful people who had the right product, at the right price, available for collecti9n.”

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Posted 2 years ago

“Excellent service, delivered on time when stated.”

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Posted 2 years ago

“My order was exactly what I wanted as decried in the site and the price was also stated in total. Delivery was as stated when I talked with the staff at TE. For security I paid online as this is TE policity. My item arrived with reliable carried. Checked and fitted item which is great, I would use TE again. Note price for my item was very good compared to other Bathroom companies.”

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Posted 2 years ago

“Very pleased with service, next day delivery . Goods arrived in good order”

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Posted 2 years ago

“I would never buy from this supplier… I would never buy from this supplier again. Goods arrived promptly and OK but family illness and resulting availability of plumber meant item not installed as originally planned. It was then discovered that the item was unsuitable for our location but as we were outside the 14 day returns period, they totally refused to accept any Return goods, despite our explaining valid reason why the install was delayed. Very poor Customer Relations”

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Posted 2 years ago

We genuinely try our best to accommodate customer requests. However, since you contacted us to return the order delivered 4 weeks ago, unfortunately we were unable to accept your request.

Posted 2 years ago

“Super speedy dispatch of shower system. Arrived the next day. Highly recommended.”

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Posted 2 years ago

“Haven’t used our purchase yet as we are waiting for the plumber. However our order all looked fine when we checked it. Delivery arrived as expected.”

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Posted 2 years ago

“Very quick response, item exactly as advertised”

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Posted 2 years ago

“Fast delivery, all perfect 👍”

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Posted 2 years ago

“Excellent service, Great price, swift delivery. Many thanks”

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Posted 2 years ago

“Abode kitchen taps were good value and arrived within a few days. Was a little concerned when contacted by 'Koncepta' about my order. May have been useful to explain that Taps Empire are the online trading name of Koncepta. Also directly contacted by the delivery company to arrange delivery of my Koncepta order. HOWEVER, the delivery company were very helpful and the taps arrived in good condition, so very pleased. In these times of constantly worrying about scams, it would help if Taps Empire/Koncepta were clearer about their processes.”

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Posted 2 years ago

“Prompt service and quick delivery, good price”

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Posted 2 years ago

“Very pleased with both speed of service and the tap great qulity and stylish.”

Taps Empire 5 star review on 15th February 2024

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Posted 2 years ago

“order came through the next day - excellent”

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Posted 2 years ago

“Quality products at very good prices.”

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Posted 2 years ago

“Competitive pricing and quick delivery from own stock. Would definitely recommend.”

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Posted 2 years ago

Taps Empire is rated 4.8 based on 2,082 reviews