Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,012 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

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“Great, thank you.”

Helpful Report

Posted 2 years ago

“Easy to order came as expected”

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Posted 2 years ago

“Product arrived on time and well packed.”

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Posted 2 years ago

“All items arrived as described and in a timely manner. Items have yet to be installed so can't comment on their effectiveness yet.”

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Posted 2 years ago

“Ordering was easy with quick well communicated delivery.”

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Posted 2 years ago

“Ordered an item online, it was delivered in 2 days. Very pleased.”

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Posted 2 years ago

“Excellent service and great value”

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Posted 2 years ago

“I ordered 2 bristan echo taps both of which arrived with NO grub screws with which to affix the tap to the brass body! Contact with the company was impossible by phone and the returns policy leaves a lot to be desired. I am 😟”

Helpful Report

Posted 2 years ago

We are sorry to note that the item received by you is missing a part. In case of any shortages, we can either arrange for the replacement part(s) to be sent to you or arrange for the complete product to be collected for a refund/exchange as preferred, if we are informed regarding the same in a timely manner prior to installation. As we have not received any communication regarding this order prior to this feedback, we hope you appreciate that we have not been given an opportunity to resolve the matter for you. Please call or email us with details of your order, to enable us to arrange the replacement parts or a refund/exchange promptly.

Posted 2 years ago

“Sorry about the review being late in coming, have only had them fitted today although I have had them a week, Here we go. Thank you Taps Empire for such excellent service given, from the time my order was taken plus delivery, all excellent. The purchase price I paid was very favourable compared to other websites I had looked at. I would have no hesitation in recommending them to other people wanting to purchase from them. This is my honest opinion only.”

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Posted 2 years ago

“Order placed and franke kitchen tap arrived quickly. The tap had platting manufacturing issues and needed to be replaced. Emailed about the problem and had a replacement dispatched a day later. Very good customer service.”

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Posted 2 years ago

“Fast and efficient service. One tap arrived damaged and was replaced without delay. Would definitely use again.”

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Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

“very good price and quick delivery”

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Posted 2 years ago

“Goods arrived promptly and no issues.”

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Posted 2 years ago

“I bought a Perrin & Rowe Rubiq Sink Mixer with U Spout & Rinse in Chrome. It is a quality tap and I am pleased with the product. The website said that there would be a delay in getting the tap so I rang Taps Empire for a time estimate and was told that it would be at least 6 weeks and possibly longer due to delays at the manufacturer. I was therefore somewhat surprised to receive the tap the following day! Luckily I was in to receive delivery, it could have been a problem if I had been on holiday as I was not expecting the tap for several weeks. But the tap arrived well packaged and undamaged.”

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Posted 2 years ago

“Quick efficient and well priced. Informative throughout”

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Posted 2 years ago

“Good products at a great price”

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Posted 2 years ago

“Easy to order goods and received it quickly.”

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Posted 2 years ago

“Really speedy delivery”

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Posted 2 years ago

“Best price around for the item I needed, and quick delivery. Can't fault them.”

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Posted 2 years ago

Taps Empire is rated 4.9 based on 2,012 reviews