Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,012 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

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“Competitive pricing, product as expected, well packaged, no complaints regards the process”

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Posted 2 years ago

“Ordered a replacement Armitage Shanks Astra top-fixing seat toilet online from Taps Empire. The order was despatched and delivered the day following the order being placed. Brilliant service, and the cost with free delivery lowest of all the competitors. Well done!!!”

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Posted 2 years ago

“Easy website to use great price and quick delivery.”

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Posted 2 years ago

“The delivery was quick after ordering. Only gripe is there were no instructions how to fit the replacement filter. I think these instructions should be included.”

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Posted 2 years ago

“Waiting for a £20 siphon but the delivery people insist on a signature so won't drop off if no one home. No delivery time, just a day, so be prepared to wait in all day. Currently on 3rd delivery attempt...”

Helpful Report

Posted 2 years ago

Thanks for your feedback. Your order was despatched by Parcelforce 24 and the tracking information was provided by email. Although we are unable to confirm why the parcel wasn't left outside the house, it is at the driver's discretion to ensure safe delivery. Nevertheless, a calling card was left with the option to collect the parcel from their local depot/post office or to rearrange a convenient day for delivery. Parcelforce have also advised that they offer live tracking on their website to follow the driver on the day of delivery and also provide an approximate time window for the expected delivery.

Posted 2 years ago

“Ordered from Taps Empire after a truly miserable experience with Victorian Plumbing. Phoned Taps Empire to double check stock. Excellent communication. Easy ordering. Extremely prompt delivery. Can't recommend highly enough. Forget Victorian Plumbing & go to Taps Empire.”

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Posted 2 years ago

“Excellent service. A very good price in comparison to others, and in stock, and the delivery was not only quick, the driver phoned with an eta and was very personable. Perfect”

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Posted 2 years ago

“Really impressed with my new Methven Aio shower head from Taps Empire.”

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Posted 2 years ago

“Very competitive pricing with fast delivery of a quality product. Thank you.”

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Posted 2 years ago

“delivered next woirking dsy,no fuss . Defo use again .”

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Posted 2 years ago

“Very competitive, goods delivered on time”

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Posted 2 years ago

“Exceptional service, with telephone contact and quick delivery.”

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Posted 2 years ago

“I was very impressed, first time using this site. Easy to navigate and exceptional pricing. When the order was completed I received confirmation that delivery was the following day. Sceptical but less than 12 hours later my order was delivered. Wow”

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Posted 2 years ago

“Items as advertised. Quick delivery. Very pleased.”

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Posted 2 years ago

“Fantasic service. Dispatched in 2 hours and very prompt delivery. Excellent quality corner toilet !”

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Posted 2 years ago

“Item delivered promptly and well packaged. Not installed yet but not expecting any issues.”

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Posted 2 years ago

“Excellent service,extremely good price and fast delivery.Highly recommended.”

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Posted 2 years ago

“Easy to order and quick delivery. Thanks #rollablinds”

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Posted 2 years ago

“Really good service.”

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Posted 2 years ago

“Excellent service - easy to place an order and item received very quickly. Thank you.”

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Posted 2 years ago

Taps Empire is rated 4.9 based on 2,012 reviews