Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,013 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling service and communication. Original order placed for Roca basin placed on the 9th October. After chasing delivery (5 weeks later)was informed by e-mail that the basin had been damaged in transit by the carrier and that delivery would be a further two weeks. I then received an e-mail saying they had cancelled my order and refunded my account as the carrier would not deliver to my postcode. A very strange response given that they had already delivered the taps and trap to the same postcode and thes had been fitted an set up for the sink dimensions. (We live in the middle of a mid Wales coastal town serviced many carriers ) I sent an e-mail of complaint to Taps Empire expressing my disappointment but have received no response, which given their performance with my order was no surprise.”

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Posted 7 years ago

“Received tap very promptly thank you. It looks good to me but my plumber has not yet seen it. He is not available until 12th December. Regards, Peggy”

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Posted 7 years ago

“Pleased the with service received”

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Posted 7 years ago

“Pleasant shopping experience and fast delivery. Will use them again”

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Posted 7 years ago

“Excellent product delivered promptly and well packaged. No issues at all.”

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Posted 7 years ago

“Reliable, easy web site, good prices and extremely quick delivery without any fuss. Product looks as it should do ..... not fitted yest so can’t comment on how easy to fit. All in all very pleased so far.”

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Posted 7 years ago

“Excellent service. I ordered a Tavistock Structure toilet at a very competitive price. It was delivered 2 days later and informed of the expected time of delivery whilst in transit. The delivery driver was very helpful and I couldn’t be more delighted with my purchase.”

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Posted 7 years ago

“Fast, cheap, no hassle, perfect!”

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Posted 7 years ago

“All as requested good service”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Brilliant service using genuine parts. Second time I've used them and would highly recommend them.”

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Posted 7 years ago

“Super quick delively. Ordered an Ideal Standard mirror and we love it. Superb quality and brilliantly packaged. Thank you.”

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Posted 7 years ago

“good price and very quick delivery”

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Posted 7 years ago

“Competitive pricing with a conscientious approach to customer service. Great to deal with.”

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Posted 7 years ago

“Goods received the day after ordered. Excellent.”

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Posted 7 years ago

“Fantastic service couldn't praise them enough excellent product. Excellent prices excellent range. If only all shopping was this stress free.”

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Posted 7 years ago

“2nd order. Very fast delivery. Excellent price!”

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Posted 7 years ago

“The bathroom taps purchased were competitively priced, delivered in good time and I was kept informed throughout the processed. I am pleased with the product and service.”

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Posted 7 years ago

“Very competitive and excellent customer service.Highly recommended.”

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Posted 7 years ago

“Very good service and quick delivery”

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Posted 7 years ago

Taps Empire is rated 4.9 based on 2,013 reviews