Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,066 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,066 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

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“I'm very impressed with the customer service Taps Empire provided. I complained that there's a scratch in a toilet seat I ordered, then after a few days I received a whole new toilet seat from Taps Empire. They didn't even ask me for proof of scratch. I'm very happy with Taps Empire's service and will order again next time.”

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Posted 8 years ago

“Speedy delivery and a great price!”

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Posted 8 years ago

“Excellent service, and very prompt. Would definitely recommend.”

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Posted 8 years ago

“Very quick service. Good deal too.”

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Posted 8 years ago

“Goods arrived promptly and in good condition. They were also as described on the site. Good job Taps Empire”

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Posted 8 years ago

“First time Taps Empire customer. Found the tap I wanted at a good price, ordered it via the website and it arrived quickly.”

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Posted 8 years ago

“Really quick delivery service.”

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Posted 8 years ago

“Best price for what I ordered. Free Postage. Delivered quickly with a 1 hour delivery slot. Great !”

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Posted 8 years ago

“great price, quick delivery”

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Posted 8 years ago

“Excellent service so far. Got delivery on time and no issues. Hopefully the after sales service is as good once my tap is installed.”

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Posted 8 years ago

“Good price. Fast delivery.”

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Posted 8 years ago

“Prompt delivery.”

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Posted 8 years ago

“I ordered a toilet seat been advised that it will take two weeks. The seat cost £53.00 which I’ve noticed you have taken out of my account. I called you 8 times today but the number has a funny ring tone then disconnects. I emailed asking a few days ago for an update but still not heard a thing. If I don’t receive my toilet seat in the next 3 days then please return my money or at least call me to give me some sort of an update. More importantly how about answering your phone! Failure to to this will lead me to speak to my bank. The customer service I’m receiving so far has been shocking.”

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Posted 8 years ago

“I bought an Basket Strainer Waste with Overflow in antique Gold. The item arrived within 3 days with missing parts. I returned the item with recorded delivery, I didnt received Taps Empire receipt acknowledge. I have contacted them but no reply.. I am still waiting for a refund. Communication is very poor, not replying to emails.”

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Posted 8 years ago

“Tap ordered and received within two days. Expected delivery time emailed ahead and right on time. Very impressive!”

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Posted 8 years ago

“Arrived promptly, good product (although not fitted yet).”

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Posted 8 years ago

“Excellent service, excellent product!”

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Posted 8 years ago

“The prices were the cheapest we could find online; the checkout process was simple and the delivery was prompt.”

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Posted 8 years ago

“Filter delivered very promptly without any fuss.”

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Posted 8 years ago

“Good price, prompt and free delivery”

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Posted 8 years ago

Taps Empire is rated 4.9 based on 2,066 reviews