Taps Empire Reviews

4.8 Rating 1,599 Reviews
97 %
of reviewers recommend Taps Empire
4.8
Based on 1,599 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Taps Empire Reviews
Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

Write Your review

Tell us how Taps Empire made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Taps Empire 5 star review on 15th February 2024
Colin
Taps Empire 5 star review on 17th January 2024
Jane
Taps Empire 5 star review on 22nd November 2023
Jacqueline
Taps Empire 5 star review on 13th July 2023
Anonymous
Taps Empire 5 star review on 13th July 2023
Anonymous
Taps Empire 5 star review on 20th April 2023
Sharna
Taps Empire 5 star review on 17th April 2021
Mick
Anonymous
Anonymous  // 01/01/2019
Easy to find, delivered in time, works perfectly.
Helpful Report
Posted 5 months ago
Good all round service , 100%
Helpful Report
Posted 5 months ago
We have been after this type of sink for a while after our son smashed the side of the old one off with his toothbrush holder. Finally found a number of them all at once and Taps Empire were the cheapest retailer from several sellers all selling the same sink. Delivery was fast and free and the communications were spot on. Fabulous service and managed to fit myself...
Taps Empire 5 star review on 22nd November 2023
Helpful Report
Posted 5 months ago
Fast, efficient.
Helpful Report
Posted 5 months ago
A good, efficient online service with speedy delivery. Thank you! Jean
Helpful Report
Posted 5 months ago
Good service and quick delivery
Helpful Report
Posted 5 months ago
Great service
Helpful Report
Posted 5 months ago
Great, thank you.
Helpful Report
Posted 5 months ago
Easy to order came as expected
Helpful Report
Posted 5 months ago
Product arrived on time and well packed.
Helpful Report
Posted 5 months ago
All items arrived as described and in a timely manner. Items have yet to be installed so can't comment on their effectiveness yet.
Helpful Report
Posted 5 months ago
Ordering was easy with quick well communicated delivery.
Helpful Report
Posted 5 months ago
Ordered an item online, it was delivered in 2 days. Very pleased.
Helpful Report
Posted 5 months ago
Excellent service and great value
Helpful Report
Posted 5 months ago
I ordered 2 bristan echo taps both of which arrived with NO grub screws with which to affix the tap to the brass body! Contact with the company was impossible by phone and the returns policy leaves a lot to be desired. I am 😟
Helpful Report
Posted 5 months ago
We are sorry to note that the item received by you is missing a part. In case of any shortages, we can either arrange for the replacement part(s) to be sent to you or arrange for the complete product to be collected for a refund/exchange as preferred, if we are informed regarding the same in a timely manner prior to installation. As we have not received any communication regarding this order prior to this feedback, we hope you appreciate that we have not been given an opportunity to resolve the matter for you. Please call or email us with details of your order, to enable us to arrange the replacement parts or a refund/exchange promptly.
Posted 5 months ago
Sorry about the review being late in coming, have only had them fitted today although I have had them a week, Here we go. Thank you Taps Empire for such excellent service given, from the time my order was taken plus delivery, all excellent. The purchase price I paid was very favourable compared to other websites I had looked at. I would have no hesitation in recommending them to other people wanting to purchase from them. This is my honest opinion only.
Helpful Report
Posted 5 months ago
Order placed and franke kitchen tap arrived quickly. The tap had platting manufacturing issues and needed to be replaced. Emailed about the problem and had a replacement dispatched a day later. Very good customer service.
Helpful Report
Posted 5 months ago
Fast and efficient service. One tap arrived damaged and was replaced without delay. Would definitely use again.
Helpful Report
Posted 5 months ago
Excellent Service
Helpful Report
Posted 5 months ago
very good price and quick delivery
Helpful Report
Posted 5 months ago
Taps Empire is rated 4.8 based on 1,599 reviews