Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,791 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,791 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 4th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my Sottini toilet seat online. The order process was smooth and my new seat arrived by courier on time, and in good condition. Thank you.”

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Posted 2 years ago

“Prompt delivery, packaged well - goods look robust and well made”

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Posted 2 years ago

“Very prompt delivery, Many thanks”

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Posted 2 years ago

“Super fast. Delivery organised.”

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Posted 2 years ago

“Perfect service, ordered on a Thursday evening with provisional delivery date of following Monday. Delivery was even quicker and parcel arrived on ithe Saturday. Would use again and recommend.”

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Posted 2 years ago

“Friendly and helpful plus fast service and very good prices compared to the same item from different vendors.”

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Posted 2 years ago

“Having searched the internet for this certain shower valve, it was their very competitive price that appealed to me. I was then after purchasing the item that I was even more delighted when it arrived, securely packaged, two days later, with free delivery!”

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Posted 2 years ago

“Ordered a Grohe Zedra tap in March. Arrived within a couple of days. No problem. Unfortunately due to our house sale falling through, an eventual purchase of another property and arranging builders etc the plumber removed the item from the box and attempted to fit the tap 25th October. Unfortunately the tap spout that supposedly push fits onto the main body (YouTube video shows this as a simple push fit) will not push down flush with the body. I have tried to call Taps Empire numerous times, office closed. I have also emailed them, no response! I have contacted the manufacturers and it appears there may be a manufacturing fault? Can someone from Taps Empire please respond and not state your 14 day return policy which I’m fully aware of but offer some assistance with an exchange or other suitable option? Than you.”

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Posted 2 years ago

Due to warehouse relocation, our phone lines are currently unavailable, but limited support by email is available. We have received your email regarding the mentioned issue today, and one of our team members will get back to you shortly.

Posted 2 years ago

“There was a minor problem with my order as the tap was slightly marked but Taps Empire were quick to resolve this issue and send a replacement”

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Posted 2 years ago

“Good range of bath wastes available; item was delivered quickly and is of a high quality.”

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Posted 2 years ago

“excellent product and service”

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Posted 2 years ago

“Fab service quick delivery fab tap !”

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Posted 2 years ago

“I found the service to very good, contacting them was straight forward and the agent was polite and helpful, I would recommend them gladly.”

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Posted 2 years ago

“Helpful and efficient when answering a phoned query. Quick delivery although a chance to track the parcel would have been appreciated. Product beautiful.”

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Posted 2 years ago

“Excellent service. Quick delivery and great communication. Price was the best around. Would use again.”

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Posted 2 years ago

“The price I paid for my shower and tap was a fraction of what I'd seen elsewhere. Service and delivery was very good, will certainly use Taps Empire in the future.”

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Posted 2 years ago

“Easy ordering, good value, fast delivery and great product.”

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Posted 2 years ago

“Very helpful and prompt delivery of order.”

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Posted 2 years ago

“Taps didn't arrive after 10 days, four phone calls later and numerous emails they agreed to refund. More frustratingly it was the lost time which we couldn't get back.”

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Posted 2 years ago

We sincerely apologise for the inconvenience caused in this regard. After days of chasing up Parcelforce regarding your parcel's tracking updates, they informed us that as they were unable to locate the delivery address, the parcel is being returned back to us. We accept that this has been unreasonably delayed and shall process the refund as requested by you. Once again, sorry for all the trouble, as we have been seriously let down by our courier this time.

Posted 2 years ago

“Great service, goods arrived as described and in excellent condition. Competively priced.”

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Posted 2 years ago

Taps Empire is rated 4.8 based on 1,791 reviews