Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,949 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

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“All okay”

Helpful Report

Posted 7 years ago

“Lovely taps, received promptly”

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Posted 7 years ago

“Amazing service, great and prompt communications when enquiring about stock levels and delivery timescales. Ordered placed mid afternoon, delivery so prompt I was woken up by their driver the next morning at 0800. Restored my faith when an alternative supplier failed to supply same product over a 3 week period.”

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Posted 7 years ago

“Totally would recommend taps empire. Great Cutomer service and great prices.”

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Posted 7 years ago

“Prompt delivery, product as described.”

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Posted 7 years ago

“Everything was simple yet very accurate when ordering.Excellent quick service and even small hiccup dealt with by very pleasant staff on phone.”

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Posted 7 years ago

“Placed an order on 1st December knowing that the company was closed until 2nd December. My mirror arrived by 11am on 3rd December! Brilliant - thank you :-)”

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Posted 7 years ago

“Super fast delivery and service, excellent shower, highly recommended.”

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Posted 7 years ago

“Ordered bath taps and a basin mono tap. Order placed on Friday, delivered on Saturday. Not a bad service.”

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Posted 7 years ago

“Quick service and well packaged”

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Posted 7 years ago

“First class service and kept informed about delivery and excellent price”

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Posted 7 years ago

“Good people”

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Posted 7 years ago

“Ordered in the afternoon item was delivered am the next day....in Perfect condition. Many thanks.”

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Posted 7 years ago

“No problems whatsoever from ordering to delivery. Item was just what we wanted.”

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Posted 7 years ago

“Very happy with the delivery and product”

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Posted 7 years ago

“I have no problem in writing a small review about Taps Empire. The website was professional and easy to use. The order was easily completed. The delivery was first rate and on schedule. The Taps are as described, as yet they are unfitted but I just know everything will be OK. Thanks Taps Empire My recommendations will be manyfold. Alan Elrick.”

Helpful Report

Posted 7 years ago

“Appalling service and communication. Original order placed for Roca basin placed on the 9th October. After chasing delivery (5 weeks later)was informed by e-mail that the basin had been damaged in transit by the carrier and that delivery would be a further two weeks. I then received an e-mail saying they had cancelled my order and refunded my account as the carrier would not deliver to my postcode. A very strange response given that they had already delivered the taps and trap to the same postcode and thes had been fitted an set up for the sink dimensions. (We live in the middle of a mid Wales coastal town serviced many carriers ) I sent an e-mail of complaint to Taps Empire expressing my disappointment but have received no response, which given their performance with my order was no surprise.”

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Posted 7 years ago

“Received tap very promptly thank you. It looks good to me but my plumber has not yet seen it. He is not available until 12th December. Regards, Peggy”

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Posted 7 years ago

“Pleased the with service received”

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Posted 7 years ago

“Pleasant shopping experience and fast delivery. Will use them again”

Helpful Report

Posted 7 years ago

Taps Empire is rated 4.8 based on 1,949 reviews