Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.47

4.5 Rating 197 Reviews

86 %

of reviewers recommend Freja

4.5

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decided to try this when my husband and I had Covid around September time and have become a regular customer since and intend to stay one. I have tried both the chicken and the beef broth, which I now have for breakfast every morning. I regularly use them in my cooking and they are amazing products. Cannot imagine my life without them now! Also had some issues with delivery on two occasions and my complaint was quickly and effortlessly resolved. Keep up the good work.”

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Posted 2 years ago

“Great customer service, my query was answered within an hour or two and my delivery arrived promptly.”

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Posted 2 years ago

“I placed few orders of chicken bone broth powder The taste is really really good. Literally, is ready in seconds. The powder is so fine that you don't even need a steering to dissolve it. Once i had a problem with my delivery address and they helped me to solve the issue in record time. Support of costumer service is 5 stars. Very pleased for buying from them.”

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Posted 2 years ago

“The delivery was not delivered to my house even tho I was home. They delivered to a drop of point quite far from my house and I coudnt pick up the product due to illness. I chased them about 4 times and only then they replied and arranged a refund.”

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Posted 2 years ago

“I had a problem when the advertised discount did not happen on my payment. I wrote to the company and they apologised and issued a refund to correct the error. Fast product delivery as always”

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Posted 2 years ago

“Great customer service :-)”

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Posted 2 years ago

“Both the chicken and beef broth are very tasty and a comforting evening drink. Fantastic product and excellent customer service to match.”

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Posted 2 years ago

“Brilliant products very tasty”

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Posted 2 years ago

“Great efficient service. Hoping to try the powder next time too. Its really helped me lose weight”

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Posted 2 years ago

“Thoroughly enjoying the Beef Broth. Very tasty and i have found by adding a teaspoon of MCT 8 Oil to it i can happily stick to my fasting regime. Have used the Chicken Broth in Ramen recipes. Will be a regular customer for sure.”

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Posted 2 years ago

“I’ve had this stock every day for the last 9 months. It’s amazing with the soup I make!”

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Posted 2 years ago

“Exelant service quality products great tast fast delivery 👌”

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Posted 2 years ago

“I was first introduced to their bone broth at a sampling in my local Wholefoods. I have inflammation and after taking bone broth for a while, I feel so much better and have lost weight. I tend to purchase the chicken bone broth which is delicious. I add some protein and vegetables to make a quick and nutritious supper. I had a recent issue with a DPD delivery & their customer service was fantastic. I will be ordering more as it's not only doing me good but because it's so yummy! Thank you”

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Posted 2 years ago

“Lovely, tasty broth. Sent me the wrong bundle box but after getting in contact they resolved this for me, and let me keep the extra broth for the trouble. Would order again!”

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Posted 2 years ago

“Just started trying Freja Broths they are amazing! Love adding the broths to food or having by itself to curb snack cravings”

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Posted 2 years ago

“Great customer service. One of the cartons has leaked when I received them so I emailed customer service to let them know and they've sent me 3 replacements. The bone broths are lovely and I love they are made with good ingredients. All in all fab. My only issue is how expensive they are. I can't afford to get them often.”

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Posted 2 years ago

“Great company. Good comms and great customer service! Will be buying again.”

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Posted 2 years ago

“This is my second purchase of Freja bone broth! I love the taste and quality of the product. It's nice just warmed and drunk by itself or with some added chicken or veg to make a soup. Will be coming back for more when my latest batch runs out! Recently had to contact the customer service team who were super helpful and responsive.”

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Posted 2 years ago

“Fantastic quality products with no compromises. Feels like a great investment in health and no misleading claims. Superb customer service team too.”

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Posted 2 years ago

“Lovely broth. Can be used in many ways or simply on its own. Also the team at Freja are so helpful and look after there customers :)”

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Posted 2 years ago

Freja is rated 4.5 based on 197 reviews