Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.45

4.5 Rating 198 Reviews

85 %

of reviewers recommend Freja

4.5

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely broth. Can be used in many ways or simply on its own. Also the team at Freja are so helpful and look after there customers :)”

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Posted 2 years ago

“Lovely Chicken Broth. Really enjoying experimenting with it in recipes and it takes nice on it's own too. Only taking a star off because I was sent 12 Chicken instead of 6 Chicken and 6 Beef initially. Having said that the customer service team have been great and they are sending me out my original order free of charge. Can't wait to try the beef!”

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Posted 2 years ago

“Amazing broths I’m addicted super high quality and great packaging it’s everything made out of love clearly.All the best in your business.Thank you”

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Posted 2 years ago

“Hi my delivery had not arrived and was damaged in transit contacted Freda and they resolved it straight away and my re delivery arrived and now enjoying the great product thank you to Freja backroom staff”

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Posted 2 years ago

“I ordered from Freja bone broth and really loved the product! I was really surprised it tasted as good as it does, very good quality - I will certainly be buying again. The customer service was excellent too- very quick and helpful.”

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Posted 2 years ago

“I have been using Freja bone broth for several months now. I love this product. I have the cartons for drinking everyday. I have tried other bone broths in the past but couldn’t finish them, whereas Freja taste delicious, I also use the powder to add to my soups/stews.”

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Posted 2 years ago

“Only tried the broth powders but they're really nice! The chicken one is like a roast in a mug! I cook my basmati rice in the broth too. Very helpful staff too. Am definitely a repeat customer 👌”

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Posted 2 years ago

“Very good customer service and tastes amazing.”

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Posted 2 years ago

“Quick and efficient service and delicious product”

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Posted 2 years ago

“Really great customer service, we have a subscription for the broth as it’s such a great product, there was a small problem with a delivery and it was sorted straight away no problem.”

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Posted 2 years ago

“Fantastic product and amazing customer service.”

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Posted 2 years ago

“Great customer service. Stuart really looked after me after missing out on an offer. Very commendable!. Enjoying the food journeys using the broth!.”

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Posted 2 years ago

“Amazing products! I love both the liquid and the powder. I use the vegan, chicken and occasionally the beef. They are great in soups, stews and I really like the chicken broth to drink warm. I will continue to buy them and recommend them.”

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Posted 2 years ago

“My initial package was damaged in Transit but the team reached out and immediately replaced my order which I appreciated a lot.”

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Posted 2 years ago

“Absolutely great product so versatile to make something healthy or on its own I like a hot cup - great staff and quick delivery”

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Posted 2 years ago

Hi Alun, Thank you so much for taking the time to give Freja a 5-star rating. We truly appreciate your support and feedback on our product. We're delighted to hear that you find Freja to be an absolutely great and versatile product, perfect for making something healthy or enjoying on its own as a hot cup. We're thrilled that you had a positive experience with our quick delivery. Your kind words mean a lot to us. Thank you once again for your amazing review and for choosing Freja.

Posted 2 years ago

“Fast delivery, tastes very good and I like the deals that pop up making the bone broths cheaper than supermarket ones. I also love the basic, high quality ingredients”

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Posted 2 years ago

Dear Jasmine,Thank you so much for your glowing 5-star review of Freja! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience. We're delighted that you are satisfied with our fast delivery and find our bone broths to be both delicious and affordable. Our aim is to provide you with the best quality ingredients, and we're glad you appreciate our commitment to keeping it simple yet high-quality. Thank you again for your kind words. We look forward to serving you again in the future!

Posted 2 years ago

“These bone broths are delicious. They are a good size and in a handy carton. You can use them as a base and mix them with other herbs and spices and then drink. I have put them in soups too which is yummy and gives the soups extra nutrients and flavour. Will definitely buy more once my 12 cartons run out 👍🏻”

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Posted 2 years ago

“Corrected an error with a discount code, promptly and efficiently. Also a great product.”

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Posted 2 years ago

“I am very impressed with this company. I ordered some broths on New Year’s Eve and on Jan 1st I noticed they had a 30% discount offer. I emailed them and said I was disappointed not to have been able to take advantage of the offer, having seen it too late, and they gave me the 30% refund straight away. Excellent customer service - and the broth is great too!”

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Posted 2 years ago

“Freja are a great company with excellent customer service. It’s a great product and I have really noticed a difference in my skin, hair and nails as well as my overall joint health. I had an issue with a delivery and Freja sorted it immediately!”

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Posted 2 years ago

Freja is rated 4.5 based on 198 reviews