Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.48

4.5 Rating 193 Reviews

86 %

of reviewers recommend Freja

4.5

Based on 193 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick informed delivery well packaged”

Helpful Report

Posted 1 year ago

Dear Caroline, Thank you so much for giving Freja a 5-star rating! We greatly appreciate your feedback and support. Quick informed delivery and well-packaged shipments are our top priorities, so we are thrilled to hear that we met your expectations. Thank you again for choosing Freja! Amy Team Freja

Posted 1 year ago

“I've used many bone broth powders. But from now on, I'll only buy Freja. Just tried the vanilla.... Amazing!”

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Posted 1 year ago

“As a sports mad person, these Freja products are absolutely perfect. My favourite is the chicken broth but can't wait to try the new shake!”

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Posted 1 year ago

“Pack of 12 ordered 27th June it's now 25th July and still no delivery...no broth and £66.99 out of pocket...what happens now?”

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Posted 1 year ago

“Don't expect it to be delivered next day. Hasn't been dispatched yet. Ordered 2 days ago. Maybe I'll receive it next year”

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Posted 1 year ago

“Fantastic company with a caring customer service. Freja broth is delicious and full of collogen.”

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Posted 1 year ago

“The beef bone broth has really changed my life, a big statement but it's true. I use it after rowing with the juice of half a lemon and a bit of pepper and then eat about an hour or two later. I really feel the difference on the days that I don't have it. If I get ill, much less since I have been drinking the broth, I find it really comforting and instantly soothing (sometimes I add some spices). I use a little bit as a stock when I'm cooking. Also, it's a really good go to if you feel hungry but you know that your not, it satisfies whatever it is that I'm craving. I have just tried the beef broth powder, I add it to the liquid to top-up the goodness. It's especially good as it's cheaper than the liquid and I'm not in the best financial situation at the moment. To top it all the customer service is outstanding.”

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Posted 1 year ago

“The bone broth powders are a great aid to workout recovery without saturated fat my skin is positively glowing so for these reasons I would recommend. The downside is the taste! If misery was a flavour the beef has achieved it and the chicken has an animal pen quality about it that stays with you long after it has been consumed. Mix them with a spoonful of bovril and they are palatable. I must have sensitive taste buds because drinking these is tougher than the workout but because of the benefits I persevere!”

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Posted 1 year ago

“great product, full of goodness!”

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Posted 1 year ago

“The best customer service I’ve ever experienced buying anything online! stuart went above and beyond with a slight error with my order and couldn’t of been any more helpful. It gives me great confidence buying from freja again!”

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Posted 1 year ago

“Lovely product hot or cold”

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Posted 1 year ago

“Quality products at competitive prices. Customer service absolutely fabulous. Recommended all day long.”

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Posted 1 year ago

“Eccellent product and great service. Extremely helpful will buy again and highly reccomend.”

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Posted 1 year ago

“Firstly I ordered on the basis that there was 10 pounds off which was highlighted on the advertisement. However , I was very dissatisfied when the products arrived as I hadn’t realised the discount was on 500ml cartons as I was expecting full sized cartons. Secondly I had inadvertently signed up to a subscription without realising . I am not happy at all with misleading advertising which tricked me into entering a subscription that I didn’t want. I am currently going through cancer treatment so my attention to detail hasn’t been great . I hope this company has the decency to collectc their second delivery or refund me .”

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Posted 1 year ago

Thank you for your feedback Parminder, I am sorry you are not happy. I have sent you an email which I hope will change that for you. I would like to note though, that we are clear on the website that the carton size is 500ml, and that if you choose the option Subscribe & Save 10% that you will receive a monthly delivery. Kind regards Stuart

Posted 1 year ago

“Just received mine and immediately ordered more for my parents because I raved about the benefits do much. I make mine with beef stock(best of both worlds) add chunky veg and I have the best broth ever, which I keep refrigerated. I recommend this to anyone who has digestive issues as my gut health has really improved.”

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Posted 1 year ago

“Reviews were all very good but sadly, for me, this does not taste as pleasant as I hoped it would. Unfortunately the smell of the beef is awful so I struggle to drink it. Will try and use up the cartons, but I feel it’ll be a struggle sadly. UPDATED Revised review: The chicken is much more palatable than the beef, but game changer - I add an oxo cube which thankfully improves the taste and smell. 😁”

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Posted 1 year ago

“I add the chicken bone broth to rice and stews and use the beef bone broth as a base for ramen, added to chilli con beans and I also drink the beef bone broth as a replacement lunch on occasion. The products and clean and extremely delicious and I know the collagen has helped my skin and hair enormously. The customer service is also excellent and deliveries are fast. I've tried the broths for about 6 months now and have just decided to subscribe so I'm never out of them.”

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Posted 1 year ago

“I was extremely impressed by the way Freja Foods’ customer services handled my request to return some of the goods I’d bought. I was helped on every step of the process and received a full refund despite not being able to return one of the 3 packs of broth powder. Thank you to Freja Foods. Happy customer will be using your company in the future!”

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Posted 1 year ago

“Great product, issue associated with returns resolved satisfactorily despite initial misunderstandings.”

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Posted 1 year ago

“I am not a fan of this, unfortunately it confirmed it tastes rotten”

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Posted 1 year ago

Freja is rated 4.5 based on 193 reviews