Freja Bone Broth Reviews

Name: Freja Bone Broth
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.39

4.4 Rating 203 Reviews

84 %

of reviewers recommend Freja Bone Broth

4.4

Based on 203 reviews

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely loved both the chicken and the beef instant bone broth, nourishing, tasty and convenient but incredibly disappointing they reduced the contents of each sachet so much that despite the pretence of price reduction it now works out so much more expensive as would have to have 2 a day to get the collagen amount that used to be in them before (well 1g more) plus the protein content obviously down too. Managed to stock up before the change but subscription cancelled. Yet another example of shrinkflation in real terms dressed up as if change is beneficial.”

Helpful Report

Posted 1 week ago

Hi there, Thanks so much for taking the time to share your feedback. We're really glad to hear you loved both the Chicken and Beef Instant Bone Broths, although we're sorry the change to the sachets has been disappointing for you. You're absolutely right that the sachet size has reduced from 15g to 12g, but we've also reduced the price to £4.99 per box. This change came after extensive testing and customer feedback that 15g was too strong for a standard mug, while many customers were also looking for a lower price point. We completely understand that this does mean the collagen and protein per sachet are slightly lower. Rather than using two sachets a day, you could also boost your collagen by adding a small spoonful of our Bone Broth Powder alongside your Instant Bone Broth, which is a really cost-effective way to increase your collagen intake: https://www.frejabonebroth.com/collections/bone-broth-powder We really appreciate your honest feedback. Please reach out to us in the future if you have any questions 😊 Evie, Team Freja Bone Broth

Posted 1 week ago

“I completely echo the customer's feedback below on the unflavoured collagen shakes. Not only have I been using them, as a student nutritional therapist I've been recommending them widely and enthusiastically for their high protein content and lack of added sugar. Obviously I can't do this any more. So frustrating! Why do what everyone else in the market is doing when there is so obviously a gap for a high quality, sugar free version?”

Helpful Report

Posted 11 months ago

Hi Selina, Thanks for sharing your thoughts. We’ve recently adjusted the flavour of our Plain shake to make it more neutral and in line with the rest of the range. If your priority is getting the highest protein and collagen per scoop, without any sugar, our Unflavoured Bone Broth Protein is still your best option. It’s our most concentrated format, with even more collagen and protein per serving than the original Unflavoured Shake - and just as versatile for adding to smoothies, coffee, or recipes. You can find it here: https://frejafoods.com/products/beef-bone-broth-protein. It’s essentially the same base as the original Unflavoured shake. If you'd like to arrange an exchange, please get in touch with our customer service team 😊 Evie, Team Freja

Posted 11 months ago

“Where is checkout???????????”

Helpful Report

Posted 1 year ago

Hi Malcolm, If you're struggling to checkout on our website, please get in touch with our customer service team at: hello@frejafoods.com. They will assist you in placing an order 😊 Evie, Team Freja

Posted 1 year ago

“My first two pouches of chocolate bone broth shakes were 100% yummy 🤤 but I’ve just started a new pouch and it taste’s beefy!!! 🤢 I’m desperately trying to stomach it because of all the health benefits but it’s proving quite tricky, has something changed or have I just got an odd bad one!? Also I brought both Ramen flavours in bulk and the chicken one isn’t good to drink on its own it lacks any additional flavours so it just tastes like drinking strong chicken stock, the beef is better but disappointing in strength of other flavours. I’d also like to know if all the packaging is BPA and toxin’s free? Managing your subscription isn't straight forward and easy to access when you login and I would really love a Freja App or something that lets you put in what food you have at home that could be converted into Freja meal or maybe a Freja food plan and shopping list, I’d love to be able to just pull up an app while shopping that tells me what ingredients I need to add to my Freja products.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for your message. I’m really sorry to hear your new Chocolate Shake isn’t tasting as expected. We’ve recently updated the recipe to make it even cleaner and to give it a smoother, more velvety chocolate flavour. But it definitely shouldn’t taste beefy, and that’s not the experience we want for anyone. We’d be happy to send you a replacement pouch of a different flavour if you'd prefer to switch. Just drop a note to our team at hello@frejafoods.com and we’ll get that sorted. Thank you for your honest take on the Pho & Ramen range. These are intentionally subtle in flavour so they can be used either as a nourishing hot drink or a clean-label stock cube alternative in cooking. If sipping on their own, they’re lovely with a dash of spice, miso, or fresh herbs stirred through. As for packaging - yes, our cartons are BPA-free and are fully recyclable. They’re one of the most sustainable options out there, and we’re proud to stand by them. And we completely agree on subscriptions. We're in the middle of a full redesign to make the portal easier to manage. In the meantime, just email us if you need anything adjusted and we’ll take care of it 😌 Evie, Team Freja

Posted 1 year ago

“Freja, what have you done???!? I am so disappointed to hear that you have changed the recipe of your bone broth shakes. In particular, the unflavoured version that I have been getting. You say in your promotional literature that it now has "slightly" less protein and collagen. It does not - it has a third less, which I would say is a pretty significant drop. AND, on top of that, you've now added sugar! There was no sugar in the previous version and now there's a teaspoon and a half in every serving. You can go ahead and describe it as coconut sugar if you like, but let's be real, sugar is sugar. The whole reason I got the unflavoured version was because it had no sugar and had a whopping 21g of collagen and 23g of protein. Now I'll have to rethink if I continue to get Freja shakes at all. The same price for less collagen and protein, with sugar I don't want - no thanks.”

Helpful Report

Posted 1 year ago

Hi Averil, Thanks for your honest feedback - we completely understand your frustration. We updated the unflavoured shake to match the rest of the range in taste and texture, which meant adding a small amount of coconut sugar and reducing the collagen and protein. If you're looking for the highest collagen and protein, still with no added sugar or flavourings, we’d recommend our Bone Broth Protein (Beef or Chicken). It’s our cleanest option - up to 25g protein and21g collagen per scoop. Please get in touch with our CS team if you have any further questions 😊 Evie, Team Freja

Posted 1 year ago

“Good for a little extra protein in your meals but doesn't contribute much as far as flavour goes.”

Helpful Report

Posted 1 year ago

Hi Callum, Thanks for the feedback and we're sorry the flavour didn’t work for you. Our broths are purposefully clean and subtle, but they can be easily boosted with herbs, salt, chilli or added into recipes. You’ll still get the full nutritional benefits, even when used as a base. Thanks again for giving Freja a try! Evie, Team Freja

Posted 1 year ago

“It's an amazing product but it's too expensive...£20 for 3 small cartons is not sustainable. I honestly would buy this product in bulk/regularly, but I can't afford it just like many other people out there. Is there anyway you have thought about reducing the price so its more sustainable for people to regularly purchase ?”

Helpful Report

Posted 3 years ago

“Excellent product, totally addicted to chicken bone broth but much too expensive. I would like to drink it every day but would cost me around £90 per month. It needs to half in price to make it economically viable to drink daily. At the moment its a once in a while treat.”

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Posted 4 years ago

Freja Bone Broth is rated 4.4 based on 203 reviews