Freja Bone Broth Reviews

Name: Freja Bone Broth
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.39

4.4 Rating 204 Reviews

83 %

of reviewers recommend Freja Bone Broth

4.4

Based on 204 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Write Your review

Tell us how Freja Bone Broth made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi ,have just opened 300g Bone Broth powder just a month after use by date . Purchased earlier in the year from ebay supplier. Its my first try of Freja but did find the smell and taste much stronger than other powders . Could use some reassurance its ok to use .”

Helpful Report

Posted 1 week ago

“Absolutely loved both the chicken and the beef instant bone broth, nourishing, tasty and convenient but incredibly disappointing they reduced the contents of each sachet so much that despite the pretence of price reduction it now works out so much more expensive as would have to have 2 a day to get the collagen amount that used to be in them before (well 1g more) plus the protein content obviously down too. Managed to stock up before the change but subscription cancelled. Yet another example of shrinkflation in real terms dressed up as if change is beneficial.”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much for taking the time to share your feedback. We're really glad to hear you loved both the Chicken and Beef Instant Bone Broths, although we're sorry the change to the sachets has been disappointing for you. You're absolutely right that the sachet size has reduced from 15g to 12g, but we've also reduced the price to £4.99 per box. This change came after extensive testing and customer feedback that 15g was too strong for a standard mug, while many customers were also looking for a lower price point. We completely understand that this does mean the collagen and protein per sachet are slightly lower. Rather than using two sachets a day, you could also boost your collagen by adding a small spoonful of our Bone Broth Powder alongside your Instant Bone Broth, which is a really cost-effective way to increase your collagen intake: https://www.frejabonebroth.com/collections/bone-broth-powder We really appreciate your honest feedback. Please reach out to us in the future if you have any questions 😊 Evie, Team Freja Bone Broth

Posted 1 month ago

“I ordered 3 bone broth concentrate, its awful, but ive just found that the label on the jar says 2 tea spoons, then on the website it says one spoon so I'll give it another go, in truth im not looking forward to it. In the past ive ordered instant bone broth and that was lovely so fingers crossed, but I do think Freya should revise there website or labelling”

Helpful Report

Posted 1 month ago

“My last subscription order (#249160) was incorrect and I have emailed them about it 3 times in the last 3 weeks with zero response. Good product by lousy customer service.”

Helpful Report

Posted 1 month ago

“The Freja cookbook is a joy to use from start to finish. The recipes are thoughtfully crafted, easy to follow. Perfect for me as i'm not a super confident cook. I love how it balances creativity with simplicity, making everyday meals feel a bit more special. It’s quickly become a go-to in my kitchen.”

Helpful Report

Posted 5 months ago

Hi Ash, Thanks so much for the wonderful review! We’re so pleased to hear that our cookbook has become a go-to in your kitchen 😌 Evie, Team Freja

Posted 5 months ago

“II have bought 2 cartons of freya bone broth chicken. I trusted the "great taste" label. It is probably one of the most disgusting liquid I had in my life. Both cold/hot in a soup.. the taste, the aftertaste.. it is the first time I write a review on food, but really this is so bad, I had to do it.”

Helpful Report

Posted 5 months ago

Hi there, Thanks for taking the time to share your feedback - we’re really sorry to hear that our Chicken Bone Broth wasn’t to your taste. We know how disappointing it can be when something doesn’t live up to expectations. We truly appreciate you giving it a try. If you’re open to it, our customer support team would be happy to help you find a product that suits your preferences better. You might enjoy our Instant Bone Broths, which many customers use as a healthier, more nutritious stock cube alternative. Please don’t hesitate to reach out - we’d love the chance to turn your experience around 🙂 Evie, Team Freja

Posted 5 months ago

“The unflavoured shake has changed completely. It tastes and smells awful, doesn’t mix in as well and now has a lot less protein. What happened to the original product?!”

Helpful Report

Posted 6 months ago

“I just moved back to Australia from the UK and this is the ONLY food-related product I miss. Can you guys please start shipping to Australia!?”

Helpful Report

Posted 6 months ago

Hi Peter, Thanks so much for the review - we’re honestly flattered to be the food product you miss most after moving back to Australia 🇦🇺 We hear you on international shipping, and you’re definitely not alone in asking! While we don’t ship to Australia just yet, it’s on our radar and feedback like this genuinely helps shape what we do in the future ☺️ Evie, Team Freja

Posted 6 months ago

“I live alone after my wife died, I am certainly no cook, I find the broth very convenient for lots of quick ideas for a benificial and quick meal. I really do feel that I have better health for it, I have especially noticed my skin and hair improvement. A nice taste too!”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for taking the time to share this with us. We really appreciate such an open and thoughtful review. We’re glad the broth has been useful for you, especially as an easy, fuss-free way to put together something warm and nourishing without needing to cook. That everyday convenience is exactly what we hope it offers! It’s also lovely to hear that you’ve personally noticed changes in how you feel, including improvements to your skin and hair, and that you enjoy the taste too. Thanks again for sharing 😊 Evie, Team Freja

Posted 6 months ago

“Taste like greasy chicken gravy. Sadly not for me, i order the chicken ramen and the taste is very greasy and very chicken boney ... thought it would be more savoury and not quite as greasy in taste. You certainly can't drink it, definitely needs to be added to something, even though it's advertised as a drink. It is really unpleasant in taste (think chicken water run off).”

Helpful Report

Posted 7 months ago

Hi there, I’m really sorry the Freja product didn’t meet your expectations this time. We appreciate the honest feedback about the taste and greasiness. If you’d like, we can arrange an exchange or help you find a product that better suits your palate. Please email hello@frejafoods.com and our team will assist you promptly. Evie, Team Freja

Posted 7 months ago

“I tried Freja bone broth following gastric sleeve surgery several years ago and have had it regularly ever since. I use it in all my soups, stews and casseroles. I drink it on days when it's cold and whenever I'm a bit under the weather. I wouldn't be without it in my cupboard.”

Helpful Report

Posted 9 months ago

Hi Deborah, Thank you so much for sharing your experience with our bone broth. We’re so pleased to hear it’s become a staple in your cupboard and that it’s been so versatile for soups, stews, casseroles, and helps when you’re feeling under the weather 🤧 Evie, Team Freja

Posted 9 months ago

“I have been drinking the chicken broth now for a week, initially I was unsure what to think about it, but as the days went on I really look forward to my cup of broth! I tend to drink it late morning to fill my hunger cravings and I find it super tasty. I am definitely going to be purchasing more and look forward to trying the Pho chicken and beef broth next!”

Helpful Report

Posted 9 months ago

Hi Bryony, Thank you so much for your review! We're thrilled to hear that you've come to enjoy our chicken bone broth and that it’s become a part of your daily routine. We can’t wait for you to try the Pho & Ramen 🍜 Evie, Team Freja

Posted 9 months ago

“Always available”

Helpful Report

Posted 10 months ago

“This is by far the beast bone broth i have ever tasted it’s delicious”

Helpful Report

Posted 10 months ago

Hi Gary, Thank you so much for your review! We're delighted to hear that you think our bone broth is the best 😊 Evie, Team Freja

Posted 10 months ago

“Great company. Clean effective products.”

Helpful Report

Posted 10 months ago

Hi Becki, Thank you for your lovely review! We're thrilled to hear you love our products 😊 Evie, Team Freja

Posted 10 months ago

“All the stocks were full of flavour and the drink sachet's were amazing”

Helpful Report

Posted 10 months ago

“Excellent, tastes wonderful”

Helpful Report

Posted 11 months ago

“I love the product tastes nice and excellent to cook with. Easy to order”

Helpful Report

Posted 1 year ago

“Firstly I love the chocolate protein made into a hot choc so will continue to get that. I am however very sad about the vanilla protein and the unflavoured. I had the vanilla which I used to really enjoy but it frankly tastes awful! It has a very strong bitter/ ammonia type smell and after taste. I am particularly sad about the fact sugar has now been added to the unflavoured protein and the protein content has gone through the floor! I used to mix a flavour with half an amount of unflavoured and now I can't do that without hitting like 11g of sugar. It really isn't warranted in the unflavoured as I would say if people are buying that they are adding their own flavours, fruits and sweetening agents. Please consider removing the sugar from this again as it seems you has a lot of unhappy customers with regard to this move. I probably won't use my unopened packet of this now considering which is a shame and waste of my money really.... I will have to stick to chocolate and hope that doesn't change again.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for the honest feedback, and we're sorry the new Vanilla and Unflavoured Shakes haven't hit the mark for you. Please email us at hello@frejafoods.com so we can look into the Vanilla flavour for you. We added a little sugar to the Unflavoured to bring it in line with the rest of the sweet shake range - but we understand that for some, it is now too sweet. If your focus is max protein and collagen without the sugar, our Unflavoured Bone Broth Protein is a better fit. It’s our purest, most concentrated option (essentially the same product as the original Unflavoured Shake). Here’s the link: https://frejafoods.com/products/beef-bone-broth-protein Thanks again for sharing 😊 Evie, Team Freja

Posted 1 year ago

“I really love this product, it is so versatile, nutritious and tasty”

Helpful Report

Posted 1 year ago

Hi Jessica, Thanks for the review! So pleased you're enjoying Freja 😆 Evie, Team Freja

Posted 1 year ago

Freja Bone Broth is rated 4.4 based on 204 reviews