SWR Balustrade Reviews

Name: SWR Balustrade
Address: Units 2-4 Eastman Way, Hemel Hempstead, Hertfordshire
Rating: 4.73

4.7 Rating 164 Reviews

93 %

of reviewers recommend SWR Balustrade

Company Reviews

Metrics

Info

4.7

Based on 164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About SWR Balustrade:

We supply and install stainless steel balustrade, handrail systems, and glass channel systems to both domestic and commercial customers throughout the UK.

Our aim is to provide premium quality, safe and reliable systems or components. We are committed to providing the highest level of customer service, our dedicated team are on hand to guide you through the entire process with the mission of making your balustrade purchase easy and exceeding your expectations.

Designing and installing your balustrade system is easier than you may think. Simply send us your sketches, photographs or technical drawings and we will help turn your vision into a reality.

Visit Website

Phone:

01442 210751

Email:

sales@swr-balustrade.co.uk

Location:

Units 2-4 Eastman Way,
Hemel Hempstead
Hertfordshire
HP2 7DU

Write Your review

Tell us how SWR Balustrade made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SWR Balustrade 5 star review on 7th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I required some upright posts so that I could attach wire and artificial ivy to create a garden wall. This was to conceal a recently built extension by my next door neighbour. It needed to be fixed on top of a brick wall. The excellent posts providede by SWR were of a very high quality, the base was easily screwable into the top of the wall and they now hold the wire and green coverage securely. They were delivered over night and immaculately packaged. Highly recommended,”

Helpful Report

Posted 1 day ago

“Your products are good and the range of fittings enabled me to achieve exactly what I wanted for a balcony awning sunshade. The prompt delivery was also good. I ordered a pair of saddle end fittings and incorrectly the delivery did not have these, but had a pair of slightly different articulated saddle fittings instead. I was able to agree by phone that I can make these work as an alternative.”

Helpful Report

Posted 1 week ago

“Rubber for glass brackets. Good product. I was unsure if the price was each or a pair as the picture shows two and the description is plural, states rubbers. The price is each, which is fair but I will need to order more.”

Helpful Report

Posted 3 weeks ago

“Excellent Service & advice”

Helpful Report

Posted 1 month ago

“Needed to finish my new stainless steel and glass staircase and landing so ordered a lovely stainless steel scroll to finish the job at the bottom of the stairs nice piece of stainless steel. Looks good and am well pleased.”

Helpful Report

Posted 2 months ago

“Comprehansive stock from which to choose at reasonable prices and all supplied swiftly.”

Helpful Report

Posted 3 months ago

“Happy but surprised the total bill was more than I was led to believe. Turns out the delivery charge of £9.50 is subject to VAT. Your office were very prompt explaining this. However, I think your itemised bill needs to reflect this. It's a bit smoke and mirrors with respect. You need to clarify that there is VAT on the delivery charge in your itemised billing receipt. Thanks.”

Helpful Report

Posted 3 months ago

“Product arrived and was in a poor condition. Had light scratches all over. Was using somewhere they wouldn’t be clearly seen.”

Helpful Report

Posted 3 months ago

“Very good service and excellent quality.”

Helpful Report

Posted 3 months ago

“Best I've good for the price. Manufactured two-spec in good time and delivered promptly.”

Helpful Report

Posted 5 months ago

“Ok , very nice but very big. Too big for indoor handrail, didn’t quite get the measurements. Im sure they would fit another job perfectly”

Helpful Report

Posted 7 months ago

“very friendly service. goods received very quickly with good comms re delivery. Highly recommended.”

Helpful Report

Posted 7 months ago

“Excellent service and prompt delivery.”

Helpful Report

Posted 7 months ago

“Excellent product, price and service”

Helpful Report

Posted 8 months ago

“All of the order arrived very quickly. And the prices were very good compared to some other suppliers. Thanks very much”

Helpful Report

Posted 9 months ago

“Great service and products were good quality too 👍”

Helpful Report

Posted 9 months ago

“Very happy with service and help received in designing our ramp balustrade, the fixtures and fittings were heavy duty and everything fitted together well. The finished job look’s great with lots of positive feed back from the members. West End Bowls Club.”

Helpful Report

Posted 9 months ago

“Really helpful especialy in amending our order from 304 to 316”

Helpful Report

Posted 9 months ago

“Very quick delivery. Excellent.”

Helpful Report

Posted 9 months ago

“Excellent service. Products turned up on time, well packaged up so zero damage. I will definitely be using SWR for my next project”

Helpful Report

Posted 9 months ago

SWR Balustrade is rated 4.7 based on 164 reviews