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SWR Balustrade Reviews

4.7 Rating 138 Reviews

93 %

of reviewers recommend SWR Balustrade

Company Reviews

4.7

Based on 138 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About SWR Balustrade:

We supply and install stainless steel balustrade, handrail systems, and glass channel systems to both domestic and commercial customers throughout the UK.

Our aim is to provide premium quality, safe and reliable systems or components. We are committed to providing the highest level of customer service, our dedicated team are on hand to guide you through the entire process with the mission of making your balustrade purchase easy and exceeding your expectations.

Designing and installing your balustrade system is easier than you may think. Simply send us your sketches, photographs or technical drawings and we will help turn your vision into a reality.

Visit Website

Phone:

01442 210751

Email:

sales@swr-balustrade.co.uk

Location:

Units 2-4 Eastman Way,
Hemel Hempstead
Hertfordshire
HP2 7DU

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Balustrade arrived as specified. Surprisingly robust, easy to fit and has made a very firm job. Helpful advice and reasonably priced for quality materials.”

Posted 3 months ago

“Great customer service from Jordan. Really good quality product.”

Posted 5 months ago

“I wanted a more contemporary style for my 17th century barn conversion and chose SWR Balustrade to supply the SS posts, handrails, fittings etc. For me this was a daunting project but Jordan (SWR) was there throughout offering the guidance and advice I needed. His support and patience was truly appreciated before, during and after the project had been completed. Jordan, you were a star ... thank you!”

Posted 5 months ago

“I have recently completed a self-installed balustrade project overseas comprising a SS handrail and posts with wire infill. Not only is the product of the highest quality but also Leon Fletcher's product knowledge, guidance and advice combined with good humour and patience ensured that I only ordered and shipped the exact components required with little wastage from the elements that required cutting. Even once the order was complete any questions or problems were no problem to him and his continued support resulted in a successful installation and a very happy client. Leon is a credit to the company and I highly recommend SWR's product and services.”

Posted 5 months ago

“Great service. Cant fault it. Just a wee bit expensive.”

Posted 7 months ago

“Really good quality, well made and finished piece of handrail. Good, strong brackets and thick walled rails, easy to fit, very pleased.”

Posted 8 months ago

“This pole is just what I needed , instead of a handrail at top oh a short flight of garden steps Great post for top of garden steps instead of a handrail. Only issue is that the base is not as shown in website . Website shows three holes for countersunk screws .The Base I have has three rectangular slots which will require coach bolts and washers to fix :they measure 15mm X 5mm James Murray”

Posted 8 months ago

“Brilliant service from Verrell. The spigots arrived at 9.15am today. Less than 24 hours after speaking to you. Excellent!”

Posted 8 months ago

“very good service I am surprised I will recommend”

Posted 9 months ago

“Very helpful. Directed me to an alternative product more appropriate that saved money”

Posted 9 months ago

“slight problem with one of the bits going missing in transit. Debbi / Debbie in customer service did a great job getting to the bottom of the problem and getting a prompt replacement out to me.”

Posted 10 months ago

“Wry good price and service”

Posted 10 months ago

“Very good product, the video is clear, it has has helped the weight of my doors on log cabin”

Posted 11 months ago

“excellent quality, thanks”

Posted 1 year ago

“Excellent service and will definitely use again”

Posted 1 year ago

“The quality of the products are only exceeded by the Customer Service. Very impressed from start to finish. Thank you Leon and Toby. Deliveries excellent too.”

Posted 1 year ago

“Very good quality”

Posted 1 year ago

“Easy to use website and the glass clips are well made and definitely fit for purpose.”

Posted 1 year ago

“ONLY HAD A SMALL ORDER BUT THE SWR TEAM WERE VERY HELPFUL AND MADE SURE I HAD RECEIVED ALL COMPONENTS REQUIRED FOR MY PROJECT. DELIVERY WAS ONLY 1 DAY AND WOULD RECOMMEND TO ANYONE WISHING TO USE THIS SUPPLIER”

Posted 1 year ago

“Great service. Sent promptly.”

Posted 1 year ago

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SWR Balustrade is rated 4.7 based on 138 reviews