SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Metrics

4.9

Based on 1,064 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very good service, Toby was very helpful and sorted the issue in a timely fashion”

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Posted 3 years ago

“The setup was quick and easy, my number started working right away. It’s very professional, I’m very impressed with the quality. I had a few things to sort out and I spoke to Toby, he sorted it very quickly over the phone.”

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Posted 3 years ago

“The guys at switchboardFREE have always been incredibly helpful and nothing is ever too much trouble for them. Toby helped me most recently as our phone lines were going straight to the out of hours message and I didn't know how to stop it. He went through each "department" testing everything for me and found the issue and fixed it for me within about 10 minutes. Thank you Toby!”

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Posted 3 years ago

“Very good service and for a reasonable price too! Very easy to use and the customer service has always been great.”

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Posted 3 years ago

“Total sweetheart sorted my needs out superbly”

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Posted 3 years ago

“Excellent service - we used this as a Covid mutual aid support line during 2020 - it was a god send, allowed various people to take turns on a rota of answering calls which was so efficient. Also great call recording & logging functionality that was so useful to us if calls were missed. Lots of other options for messaging, call backs, text alerts etc.. - there was also a very low fee for the first few months which allowed us to make sure it was the right thing for us, and thereafter the full monthly fee was very reasonable for the service provided. We hope we never have to use this again, but if we do we would definitely go with SwitchboardFree”

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Posted 3 years ago

“I was very satisfied with the service overall and I have only cancelled as we are not making use of our number due to a change in our business model. I received a very satisfactory and friendly service from Customer Services Manager Toby Whittington who helped me with a very smooth cancellation process which provided me with full satisfaction.”

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Posted 3 years ago

“Very good service when speaking with customer service”

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Posted 3 years ago

“Spoke to a member of staff (Toby) regarding login issues. He was immediately able to help resolve my issues. Was friendly, helpful and very professional. I was extremely impressed at how reliable the staff were art calling me back.”

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Posted 3 years ago

“SwitchBoard Free provide an amazing service. It is an integral part of the operations of Dumfries and Galloway Blood Bikes helping us provide a fast and free service for the patients of the NHS.”

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Posted 3 years ago

“Switchboard Free provides a professional service at a great price. We wouldn't use anyone else”

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Posted 3 years ago

“Brilliant service, will never look anywhere else for better phone system in less the 10 minutes i was upgraded to the right package for me.”

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Posted 3 years ago

“Hannah has been fantastic . Couldn’t ask for any more help. A superstar.”

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Posted 3 years ago

“Friendly, professional, multiple options to choose from for your business, communicative and very good value for money. Strongly recommend.”

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Posted 3 years ago

“Very quick response, excellent customer service, very friendly and very knowledgeable.”

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Posted 3 years ago

“Toby is a great asset to your company. He gave me expert advice and helped me with my enquiry.”

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Posted 3 years ago

“Very efficient service. Did exactly what I requested. All set, easy.”

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Posted 3 years ago

“Very excellent services,good customer approach”

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Posted 3 years ago

“really great product and great service from Han,”

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Posted 3 years ago

“The technology is great! The customer service even better! I highly recommend it to any business.”

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Posted 3 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews