SwitchboardFREE Reviews

4.9 Rating 1,056 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Metrics

4.9

Based on 1,056 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with switchboardfree. Easily set up with a good onboarding help from Zoe”

Helpful Report

Posted 2 weeks ago

“Hannah at SB Free was great, helped me set up my account online quickly, looking forward to using the service.”

Helpful Report

Posted 2 weeks ago

“Firstly, Ive only just signed up, so not had much chance to get to grips with the app however seems pretty good thus far. Very prompt response from the customer service... Excellent!! Hannah, was every bit the professional, on point and straight to it, and solved my self-confessed dizzy moment sharpish all with a great sense of humour!! 10/10 Hannah Thank you!!”

Helpful Report

Posted 3 weeks ago

“Zoey was very attentive, supportive, concise. She attended to my enquiries, with precision. 👏🏻👏🏻 thank you Zoey. 💯”

Helpful Report

Posted 4 weeks ago

“Not sure where to begin. From my first initial enquiry explaining what I needed a lady called Hannah Welsh was able to answer all my queries and went through all the different options available. I have to admit Hannah went above and beyond to help me with what I needed. I would highly recommend choosing Switchboard and if like me your call or email is answered by Hannah you will be in extremely good hands. I can't thank Hannah enough. So Professional. Thank you so much!!!”

Helpful Report

Posted 2 months ago

“Zoe made this process so easy and she followed it up by testing it all out and guiding me through the steps - which are easy and completely manageable. Excellent service!!”

Helpful Report

Posted 2 months ago

“Very good service, was set up in minutes. Thank you”

Helpful Report

Posted 2 months ago

“Great service so far! Thank you.”

Helpful Report

Posted 2 months ago

“Zoey was very helpful very impressed”

Helpful Report

Posted 3 months ago

“Very helpful and thank you”

Helpful Report

Posted 3 months ago

“Amazing Service, No-Hassle and straight to the point.”

Helpful Report

Posted 4 months ago

“Switchboard free is an amazing organisation. Pure delight to work with, especially Zoe King! The services are clearly explained and very cost effective. I would recommend them to any progressive business. Well done!”

Helpful Report

Posted 4 months ago

“Excellent customer service and good online telecom solutions”

Helpful Report

Posted 4 months ago

“Just started to use this service and it works really well. There are a lot of features and the system is flexible, and all manageable from my computer or my phone via the app. Hannah in customer services has been brilliant, on hand to answer any questions.”

Helpful Report

Posted 4 months ago

“A bit of a bumpy start with some things not quite working out the box, but their support is responsive and helpful and got it sorted. The platform feels relatively stable and has lots of cool features that really allow us to fit it around our business rather than have to fit our business around them which is great. Over the next few months we'll see if they're as good as we hope.”

Helpful Report

Posted 4 months ago

“So impressed with Hannah and the team. Helped set up the account in no time. Outstanding customer service, would highly recommend!”

Helpful Report

Posted 4 months ago

“Fantastic, Friendly, Helpful... Been with them for nearly 15 years... Wouldn't use anyone else.”

Helpful Report

Posted 4 months ago

“really good and simple service. the person who dealt with us explained everything in very understandable terms and provided exactly what we wanted”

Helpful Report

Posted 4 months ago

“Hannah, was extremely helpfull, she sorted directed me through setting up our switchboard”

Helpful Report

Posted 5 months ago

“Thank you”

Helpful Report

Posted 5 months ago

SwitchboardFREE is rated 4.90 based on 1,056 reviews