SwitchboardFREE Reviews

4.90 Rating 917 Reviews
99 %
of reviewers recommend SwitchboardFREE
Merchant Metrics
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.76 out of 5
Read SwitchboardFREE Reviews
Anonymous
Anonymous  // 01/01/2019
Well...surprisingly, I was told it would cost £12.95 or for 400 minutes of call redirection. Then you added £5 on for the number. So thats an agreed £17.95 this month. I was shocked then when my bank sent another alert taking £24 out of my bank for redirection money when I didn't request it or authorise it. THEN, when paying for the £17.95 they took £19.80, ramping it up some more. What I thought would be a great product is now causing a lot of tension. Very sneaky way of getting more money once you have the card details, which I've had to stop. THEN... I test my number and you take 20p off the credit (£24 which when it appeared, they had took £3 making it £20.80) confused? I am. BUT low and behold, I listened to the message for 10 seconds and they took 40 minutes YES 40 MINUTES off my FREE minutes!!! It wasn't even redirected....so how do you think I'm enjoying this product so far?
Posted 8 months ago
Extremely poor no assistance available at a weekend when we have a major issue to our business...
Posted 8 months ago
Try to overcharge customers, then disable your account when you pay
Posted 8 months ago
SwitchboardFREE is rated 4.90 based on 917 reviews