Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,805 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order the product and delivered in good time.Thank you.”

Helpful Report

Posted 4 years ago

“Product was great unfortunately my order was lost so had to chase it up twice before it was sent out. Customer service was very responsive to my emails so would use these guys again.”

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Posted 4 years ago

“Everything arrived in order. A couple of days delay in packaging/shipping after easter but otherwise good.”

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Posted 4 years ago

“Good prices, and efficient delivery.”

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Posted 4 years ago

“Helpful on the phone but just a little slow delivering, would use them again.”

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Posted 4 years ago

“Everything as expected, arrived on schedule. All good.”

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Posted 4 years ago

“quick proficient service , would use again”

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Posted 4 years ago

“Recommended a really good bike at the right price, had it a couple of weeks now and I'm really happy with it (giant trance 3).... just need to update their computer systems because it didn't want to play ball for ages when I was in there! Ended up doing it myself through their website while I was in the shop :)”

Swinnerton Cycles 4 star review on 25th March 2021

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Posted 4 years ago

“Great selection of products, good prices, and the klarna pay in 3 is a great option. I would have given five stars, if it weren't for the fact you guys use hermes for delivery. Payed for express delivery, and that was 6 days. Of course there are delays because of coronavirus, but dpd still get everything out quickly. Hermes are bad! Aside from that, this is a great website, love all the hope stuff😍”

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Posted 4 years ago

“Some unexpected availability issues early on in the order process, but I’m happy that Swinnerton did everything they could to resolve it, and once the bike became available they shipped it out to me very quickly. Thanks for everything”

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Posted 4 years ago

“No fuss transaction, good price products arrived quickly and in perfect condition”

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Posted 4 years ago

“Product and delivery excellent, only issue I had was that wrong information was printed about the tyre I purchased. I wanted a tubeless tyre and it said it was tubeless under features in the description . That does't apply to the 23 cc tyre I bought, other that that excellent.”

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Posted 4 years ago

“Good to shopping with”

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Posted 4 years ago

“Tyre arrived as ordered..c”

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Posted 4 years ago

“Items sent quickly and replacement of one item facilitated with relative ease. Would buy from Swinnerton Cycles again. Thanks”

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Posted 4 years ago

“Good service. Postage very quick from UK to Australia.”

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Posted 4 years ago

“Excellent customer service had a small problem but cycle picked up from home and quickly sorted Would recommend and very friendly staff”

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Posted 4 years ago

“Fantastic product received in fantastic time from a fantastic shop of fantastic people.”

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Posted 4 years ago

“Efficient service and delivery. Shame no promotional deals. But can’t have it all.”

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Posted 4 years ago

“Needed a spare part for a 55 yr old Brookes saddle. They offered an amazing range clearly described and supplied the part I wanted promptly. Surprised it was Yodel when small enough for Royal Mail letter post.”

Helpful Report

Posted 4 years ago

Swinnerton Cycles is rated 4.6 based on 4,805 reviews