Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,171 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,171 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 20th April 2024

John Amolsch

Swinnerton Cycles 5 star review on 20th March 2024

Conrad Davies

Swinnerton Cycles 5 star review on 15th October 2023

Geoff Pell

Swinnerton Cycles 5 star review on 3rd October 2023

Deanna Eryynn Mahanay

Swinnerton Cycles 5 star review on 29th September 2023

Jon Best

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, would only suggest slightly better communication either via email or phone Richard”

Helpful Report

Posted 11 months ago

“This is the first time and I have used Swinnerton Cycles and I would use them again.”

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Posted 11 months ago

“Excellent customer service with great communication. The only issue is i ordered an item as the website suggested it was in stock but actually it was not available for 2 months.”

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Posted 11 months ago

“Speedily shipped, great value. No hassle transaction!”

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Posted 11 months ago

“good price & service”

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Posted 1 year ago

“Good service. Bit delayed in sending (ordered on the 10th, posted on the 14th. Then FedEx lost the parcel so didn't arrive until the 20th after 3 chases to FedEx. Not Swinnerton's fault at all but a faff for me”

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Posted 1 year ago

“Excellent service and fast delivery. Bought Barzo and Mezcal tyres made a massive difference to the way my bike rides.”

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Posted 1 year ago

“My wheel was packed in just a card board box with no extra protection from damage occurring. Need to add lots of bubble wrap or Styrofoam. Other than that a good transaction with fast shipment.”

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Posted 1 year ago

“Swynnerton were good. Their distributor is less so. Had to wait for several months for an item to be restocked”

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Posted 1 year ago

“First time using Swinnerton Cycles, no issues with this order. Kept informed on delivery, would use again.”

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Posted 1 year ago

“Swinnerton ignored a question I emailed them before I bought the bike but I found an answer elsewhere anyway so I bought from them because they were the cheapest shop who had the right bike in stock. It took about a week before the bike was delivered and there was no problems so i haven't had any reason to contact them again.”

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Posted 1 year ago

“Great to be able to order the component in stock as it's pretty rare. Quick delivery. Thank you”

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Posted 1 year ago

“Great price and product exactly as ordered. Would have been 5 star except delivery comms had no status updates, went from order confirmation to ‘we are delivering you package today’. Quick delivery however!!”

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Posted 1 year ago

“Arrived reasonably promptly. UPS delivery tracking system not very user-friendly.”

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Posted 1 year ago

“Needed a button for a Lezyne cycle light. Had ordered from elsewhere, but that item turned out to be useless. Got this second order in good time. Fitted and working great.”

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Posted 1 year ago

“Delivered goods efficiently as promised and purchased. Good courier. Thank you.”

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Posted 1 year ago

“Great price but a bit slow in the delivery. I was told it was because of a courier change over. I was only told when I call them. I would definitely use again. Thanks”

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Posted 1 year ago

“Good price and fast delivery.”

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Posted 1 year ago

“Good price on the items I wanted, arrived fairly quickly, although no dispatch or shipping emails were received so I didn’t know when to expect delivery (just as well I was at home when the delivery came). When I rang to find out I was told the guy who does online orders “isn’t in today” - - really?!!”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,171 reviews