Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,403 Reviews

100 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If only all aspects of organising a wedding was made this easy. Everything was done via text, which was so convenient for me and nothing was ever too much trouble. The colour match is perfect too! Zoe really provided customer service that went above and beyond. I can’t recommend Swagger and Swoon enough.”

Helpful Report

Posted 7 years ago

“Customer service was fantastic! Received both the samples and wedding ties very promptly. Ties were very good quality and matched the bridesmaids dress colour extremely well!”

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Posted 7 years ago

“Easy to order. Items arrived very quickly in time for the wedding. Staff on phone very helpful and friendly.”

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Posted 7 years ago

“Very friendly customer service, quick delivery and good products. Simple”

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Posted 7 years ago

“I ordered lots of different swatches and one were even a close match to the picture they portrayed online (which is typical and is the reason you order swatches). In the end Zoe asked me to send her a picture and said she had a colour in mind and added the swatch to others I had ordered (again). When it arrived, the swatches I'd ordered were again not a match but Zoe's was bang on! Talk about an eye for colour. The ties and pocket squares arrived yesterday and they are fab. Cannot wait for the big day now!”

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Posted 7 years ago

“Very quick delivery, lovely ties - the perfect colour for what we were looking for. Fantastic and personable service, couldn't ask for more!”

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Posted 7 years ago

“Everyone that we spoke to was extremely friendly and helpful. I felt like they were fully invested in finding the right colour match for me. Thank you x”

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Posted 7 years ago

“Very helpful staff, turned my order around so quickly, it was one less wedding job to dress about. Really refreshing to get such great service! Swagger and Swoon know exactly how it should be done! Keep up the good work xxx”

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Posted 7 years ago

“Very happy with the products. And service has been excellent. Really felt like they went the extra mile.”

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Posted 7 years ago

“I dealt with Alison, who was extremely helpful, plus the tie I ordered arrived very quickly.”

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Posted 7 years ago

“Amazing customer service! Definitely the best I've seen in a long time. Like the way they personalise your order as well as the way they communicate pro-actively with you, Inna positive and always happy way! Small things that make big differences!!!”

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Posted 7 years ago

“Wonderful service, speedy delivery and product as hoped!”

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Posted 7 years ago

“Excellent service and product”

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Posted 7 years ago

“Great service. Swatches allowed us to closely match with the bridesmaid dress pleasing the bride no-end. Quick delivery, packed with care and style. Thank you.”

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Posted 7 years ago

“Gorgeous ties, personalised service.”

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Posted 7 years ago

“Really really great service. Product is beautiful and customer service was perfect and helpful .”

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Posted 7 years ago

“Amazing service. Called up to enquire about a product. I ordered over the phone the lady was massively helpful. I was told it would take a few weeks to make and delivery and received the item a couple of days later. Very happy :)”

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Posted 7 years ago

“We have been looking for a long time for bow ties that will match our Bridesmaids dresses for our big day! When I saw Swagger and Swoon advertised I ordered swatches immediately which arrived the next day. They were the perfect match and we went on to order 9 bowties for our wedding. We are so happy with the level of service provided and the quality of the ties themselves! Thanks so much!”

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Posted 7 years ago

“Very happy with your fast and excellent service.”

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Posted 7 years ago

“There's always someone there to answer questions and give advice and the swatches were in the post on the same day!”

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Posted 7 years ago

Swagger & Swoon is rated 5.0 based on 1,403 reviews