“Excellent delivery to the north of Scotland at no extra cost. The grade A stock that I purchased was in perfect condition as far as I could see. The grade B stock had minimal damage to one corner barely visible when mounted.
All in all, a great company to do business with.”
Thanks for your review Hugh! It's great to hear that you've had a good experience shopping with us. If you need anything else in the future, just let us know on 0116 321 4124. The Surya Heating Team.
“i buy a product from Surya Heating . Staff was very friendly to explain us lot of details about the products what we looking for. They show us and we see the products tasted ad hoc even we show on the Company warehouse without any appointment.With a lot of details and see it on power was easy to made a decision…”
Thank you so much for your great review Ion! It looks great on your wall and looks like you've done a great job installing it! If you need anything else from us, just let us know on 0116 321 4124. The Surya Heating Team.
“Thank you so much.
Really pleased with the 2.4Kw heater with remote and WiFi. I did contact Surya by WhatsApp and the did reply very quickly as I wanted a professional opinion on the unit I was interested in. I ordered the one I needed and it arrived by FedEx dead on time next day. The heater was easy to install and the manual was easy to follow.
Really pleased with the item. This is the third product I have ordered from Surya and have been satisfied with all items.
Kind regards
Mark”
Hi Mark, thank you so much for your great review! Your Theia Heater looks great! If you need anything else from us in the future, please just let us know on 0116 321 4124. The Surya Heating team.
“Got the Theia Infrared Bar Heater for my small brick shed which i use as a gym gets very cold in the winter but this makes a huge difference now also easy to install”
Thank you so much for your review John! Your Theia Bar Heater looks great! If you need anything else from us, please just let us know on 0116 321 4124. The Surya Heating team.
Thank you for your review Mitch! It's great to hear that your experience with us was a positive one. If you need anything else from us, please just let us know on 0116 321 4124. The Surya Heating team.
“Brilliant website with lots of useful information and videos, offering really well priced and quality products. Excellent customer contact after ordering and speedy delivery as advised. All round great experience thank you!”
Thank you for your great review! It's brill to hear that you found our website so helpful! If you need anything else from us, please just let us know on 0116 321 4124. The Surya Heating team.
“Really nice and clean looking. I have my 1200w IR remote/wi-fi heater mounted above the door in my conservatory and the heat from it is very pleasant. Though I have to say that it works better when I have the ceiling fan switched off, even though IR heat is not supposed to be affected by air movement. One suggestion is that perhaps you could offer a longer cable/plug option. The 3metre tail supplied just isn't long enough since most 13amp sockets are at near ground level.”
Thanks for your review Nicholas! Your bar heater looks great! If you need anything else from us, please just let us know on 0116 321 4124. The Surya Heating Team.
“Fabulous company to deal with from start to finish. Excellent service and time taken giving accurate advice. The Mirrorstone Prime 900w is working perfectly in my holiday lodge/caravan (legs were purchaced also to avoid the weight on the walls) I will be back to order again. Very happy!
I would like to add the delivery was in 2 days!!!”
Thank you so much for your review Kirsten! It's great to hear that you love your Prime IR Panel so much. When you're ready for your next order, the team will be more than happy to help you on 0116 321 4124. The Surya Heating Team.
Hi Raja, our apologies for the experience you've had using our product. I understand that you have already emailed our Customer Services department with your query. It seems like the panel you've ordered isn't quite the right size for your space. Customer Services will be in touch to either exchange your panel for another one that is better suited to your space, or provide you a refund. Our apologies once more, the Surya Heating Team.
“Order dispatched and delivered really quick , good communication , infrared heater ordered to heat a large Victorian room 14ft ceilings , far superior to convection panel heaters”
Thank you for your great review Steve! It's brill to hear that your IR Panels are working so well in your space, as Victorian buildings can be a nightmare to keep warm consistently. If you need anything else from us, please just let us know on 0116 321 4124. The Surya Heating Team.
“I have done a lot of research on infra red panels and how they might work best as part of a hybrid system alongside traditional radiators. Online I found a lot of positive feedback about Surya and I phoned them to see what sort of response I got and they were very helpful which was comforting. I placed an order and the panels I chose turned up very quickly, well packaged and I am very happy with my choice at this stage. I am waiting to have the panels installed but I am sure they will be fine as I already have a panel in an outside office. Great value and by chance I chose to buy whilst having their sale so even better.”
Thank you so much for your review Glyn! Sounds like you did your research before buying! Do let us know if you need anything further or if you need any assistance with setting up your panels, the guys will be more than happy to help on 0116 321 4124. The Surya Heating Team.
“The delivery and product was as announced. But the Royal Mail tracking system was texting me it was going to be delivered yesterday (with even a specific time band) and I stayed at home because of this, but no delivery was made in the end, which was frustrating. They delivered it today.”
Thank you for your review Jose! It's great to hear that you're enjoying your heater, but we'd also like to apologise for the hiccups you've had with the courier. If you need anything else from us, please just let us know on 0116 321 4124. The Surya Heating Team.
Hi Mark! Thank you so much for your review! It's great to hear that you were pleased with the service and the heater. If you need anything else from us, please just let us know on 0116 321 4124. The Surya Heating Team.
