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Surya Heating Reviews

4.0 Rating 44 Reviews
77 %
of reviewers recommend Surya Heating
Read Surya Heating Reviews
Surya Heating 5 star review on 19th October 2025
Artur Pajnowski
Surya Heating 5 star review on 19th October 2025
Artur Pajnowski
Surya Heating 5 star review on 16th October 2025
Julian Neil
Surya Heating 5 star review on 6th October 2025
Mark Nightingale
Surya Heating 5 star review on 3rd October 2025
Brendan Kennedy
Surya Heating 5 star review on 5th January 2022
Barbara Seed
Surya Heating 5 star review on 13th October 2021
Jason Godley
Anonymous
Anonymous  // 01/01/2019
I bought three Classic panels and a thermostat and when they arrived I realised that I would be better off with the upgraded NextGen panels. I spoke to Sydney in Customer services and she was brilliant. She arranged for collection of the Classic panels and within 3 days the NextGen replacement panels arrived. No fuss, no drama. What a fab response from Surya Heating. If the big boss is reading this, give Sydney a rise (or at least a bonus). She is a credit to your company.
Helpful Report
Posted 4 years ago
Hi Chris, Thank you for your review. I am pleased to here that Sydney was able to give an excellent customer service, we always strive to ensure all customer have this same experience. The feedback you have given is greatly appreciated. If there is anything else we can do for you do not hesitate to get in touch. Kind regards.
Posted 4 years ago
Panel stopped working after a few months and they refused to accept any fault and only willing to test the product if i sent back at my own cost even though it had been tested by a qualified electrician
Helpful Report
Posted 4 years ago
Hi Jay, Thank you for bringing this to my attention. As per our Terms and Conditions any item out of the 14 day return period we need to get back under warranty for our team to test it and get a replacement sent out to you. If you get in touch with us on 01163214124 we can resolve this for you. Kind regards.
Posted 4 years ago
Not happy. The heater didn't provide much heat and when I wanted to return it practically unused, I was told that we had missed the deadline. the heater is still in the garage unused.
Helpful Report
Posted 4 years ago
Hi Mirja, Thank you for bringing this to my attention. I apologise that you feel that way, unfortunately as per our Terms and Conditions we need products back after 14 days to action any exchange of the heaters. We can resolve this for you, if you could give us a call on 01163214124 so that we can find the best solution for the situation. Kind regards.
Posted 4 years ago
Good product delivered on time, ordered some time ago but recently had a problem with the unit and Surya agreed to a manufacturers return. I had to pay the postage though as the item was too large to go through their usual courier
Helpful Report
Posted 4 years ago
Hi Lee, Thank you for your review, the feedback you have given is greatly appreciated. I am glad we were able to resolve any issues and replace the item for you. If there is anything further we can do please let us know. Kind regards
Posted 4 years ago
Surya Heating is rated 4.0 based on 44 reviews