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Stuart Plumbing & Heating Supplies Reviews

4.3 Rating 516 Reviews
83 %
of reviewers recommend Stuart Plumbing & Heating Supplies
4.3
Based on 516 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email
Good prices, quick and easy and local
Helpful Report
Posted 5 years ago
very good service , with quick delivery , would use this company again
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Posted 5 years ago
Really good service they know what they are talking about would use them again
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Posted 5 years ago
Disappointing customer service. Phoned numerous times with query to be told someone would phone me back. But got no call back at all.
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Posted 5 years ago
Ordered a part, paid extra for next day delivery which didn't arrive. Paid a plumber as it was an emergency, the part arrived didn't need it, sent it back got clobbered for return postage and only got a partial refund. Their mess cost me money!, customer service team disappeared off the face of the earth. Avoid.
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Posted 5 years ago
Very well organised in these difficult times. Counter staff are very knowledgeable and cheerful.
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Posted 5 years ago
The ease of ordering and the speed of delivery is superb. No more runn8ng out of something and having to wait weeks for replacement supplies. I think this will be my go to shop for various items I need for projects.
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Posted 5 years ago
Placed order Monday items arrived next day great service no hassle
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Posted 5 years ago
Received today very good service just as ordered
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Posted 5 years ago
I ordered the wrong shower (online) from Stuart and they were brilliant at sorting out a refund and helping me to choose the right one in their Nuneaton store. Great service.
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Posted 5 years ago
A very quick and efficient service, also equipment very reasonably priced. Andrew Wallbank
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Posted 5 years ago
Excellent service and really helpful staff in a very difficult time. Atherstone branch should be truly proud of there "can do" approach. Will definitely use them again in the future. Thanks.
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Posted 5 years ago
Very quick and efficient service will definitely use them again.
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Posted 5 years ago
thank you Richard and the rest of the staff for all your helpful advice when purchasing my shower+fittings for my shower room. thanks Diana
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Posted 5 years ago
Ordered Everbuild Hanson sand & cement mortar for a job where I needed to brush the fine mix into an intricate patio. What arrived was another non mixed mortar that obviously had to be wet mixed so was completely useless for the job I was doing. Plus, two of the bags were damaged so some of the contents had been lost. Contacted Stuart Plumbing FIVE TIMES via web form, two different email addresses and phone and not one response which is shocking customer service. I have £30 worth of product that I can't use so may still go to the small claims court out of principle.
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Posted 5 years ago
Great efficient service, with nothing being too much trouble.
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Posted 5 years ago
Payed for next day delivery and the parts arrived a day late. Was will to overlook this due the the lock down but when the parts arrived there was one missing. Ordered 3 and only two arrived. I tried to contact the company to enquire about the missing part but no one was available. Generally a poor service alround.
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Posted 5 years ago
Hi Mr Madden, Very sorry about this mistake, I don't have any emails or answer phone messages from yourself, could you let me know how you contacted us, I will get a replacement part out to you straight away, Many Thanks Ryan Online Manager
Posted 5 years ago
Better packaging would have been nice as Superfire box was smashed. The same box was full of Score marks which could only have been done prior to packing. You did ask.
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Posted 5 years ago
Fast and easy online ordering. Click and collect service a breeze, staff knowledgeable and helpful.
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Posted 5 years ago
Excellent service and speedy too
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Posted 5 years ago
Stuart Plumbing & Heating Supplies is rated 4.3 based on 516 reviews