Stuart Plumbing & Heating Supplies Reviews

Name: Stuart Plumbing & Heating Supplies
Address: Acan Way, Narborough, Leicestershire
Rating: 4.34

4.3 Rating 427 Reviews

83 %

of reviewers recommend Stuart Plumbing & Heating Supplies

Company Reviews

Product Reviews

Metrics

4.3

Based on 427 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Stuart Plumbing & Heating Supplies 5 star review on 1st August 2021

Mark Smith

Stuart Plumbing & Heating Supplies 5 star review on 30th October 2020

Brian Carlson

Anonymous

Anonymous // 01/01/2019

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“Easy to order, supplies in stock, great price and speedy delivery 👍”

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Posted 8 months ago

“Ordered items arrived as promised, well wrapped and the tools look good for the job.”

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Posted 8 months ago

“Great service thank you”

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Posted 8 months ago

“Very helpful counter staff, who went that extra mile to ensure the job was done.”

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Posted 8 months ago

“Bit disappointed to receive a Bemis product instead of Carra & Matta as ordered, but it seems sturdy enough.Good delivery time.”

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Posted 8 months ago

“great service as always from atherstone branch”

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Posted 8 months ago

Thank you for you kind feedback and pleased to hear our service is living upto expectations

Posted 8 months ago

“Very efficient in ordering and delivery.”

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Posted 9 months ago

“After paying extra for 10:30am delivery it still took another 3 working days and 2 unresponded emails before we got it!”

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Posted 9 months ago

“Just replaced a Monsoonn pump Stuart Turner Monsoon Standard Twin S 3.0 Bar Shower Pump 46416 as our current one, (same 46416 code but Twin 2.5 Bar), gave up the ghost after 14 years' service. Quick turnaround and installed within 2 working days. Happy chappy and even happier spouse!”

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Posted 9 months ago

“Valves arrived promptly and appear to be functioning correctly. Excellent informative website allowed me to select the correct cartridge from the many alternatives.”

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Posted 10 months ago

“Terrible service. Product still not arrived, even after paying extra. No call back or email after chasing my order. Shocking !!! Do not order from here”

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Posted 11 months ago

“Ordered on 2 April for a large project which ran for ten days and was successfully completed on 23 April, I now receive email advice that these parts will arrive soon (i.e. after 7 May). Fortunately, the need for these components was overridden by design changes and alternate sources - to the point where I had forgotten that I had ordered them - AND over 2 weeks before the start date of the project. They have yet to arrive.”

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Posted 11 months ago

“Paid for next day delivery. Should have arrived on 20th April at 10.30 am. Our Engineer was waiting to pick up equipment as had to get to site for 1pm. Tracking is saying it will be delivered today (21st April) between hours of 4.30 & 530pm. Lost 1.5 days work on site”

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Posted 1 year ago

“Great service. Order and delivered within 24 hours and goods fitted. Will be using again for such.”

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Posted 1 year ago

Thank you, Paul, for the 5 star rating of Stuart Plumbing & Heating Supplies. We're glad to hear that you had great service and that your order and delivery happened all within 24 hours. We really appreciate your loyalty and look forward to helping you again in the future.

Posted 9 months ago