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Stovesonline Ltd Reviews

4.9 Rating 1,728 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,728 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J
Verified Buyer
“I have always received fantastic customer service and at a very competitive price.”
Helpful Report
R
Verified Buyer
“Very professional service. Would use again.”
Helpful Report
A
Verified Buyer
“Helpful advice, top quality products (Morso stove glass with ground edge and adhesive tape much better then previous product I used).”
Helpful Report
N
Verified Buyer
“The parts for my Vermont Intrepid arrived in good time but the throat block casting had very short top locating lugs on it and kept falling out so I had to wire it in. I realise that this is not their fault but I did enaul them to advise the manufacturer . U have received no response to the effect that they have dine so”
Helpful Report
A
Verified Buyer
“Very efficient and friendly and easy to use service. The only couple of criticisms being that the flue/installation design team did not supply sufficient length of flue based on my measurements which where pretty comprehensive and the recommended contractor communicated poorly when trying to arrange the additional works.”
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A
Verified Buyer
“Could do better”
Helpful Report
A
Verified Buyer
“They did good. Delivered on time”
Helpful Report
M
Verified Buyer
“Fairly well.”
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J
Verified Buyer
“Great. Cut delivery time.”
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A
Verified Buyer
“They came through but the cost of one item proved far higher than the advertised price and it turned out that it was not available anyway. However they were pleasant to deal with.”
Helpful Report
J
Verified Buyer
“Good price and when alerted to a problem that your supplier was having difficulty with you reacted promptly and effectively.”
Stovesonline Ltd 4 star review on 3rd July 2021
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T
Verified Buyer
“products good quality, and advice helpful”
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A
Verified Buyer
“Good service during a lockdown”
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P
Verified Buyer
“Helpful staff and a responsive service.”
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J
Verified Buyer
“Fine they arrived intact”
Helpful Report
A
Verified Buyer
“Delivered part promptly”
Helpful Report
N
Verified Buyer
“Would recommend, very helpful and friendly, only drawback was the time it took to get the parts for my stove. I understand that the issue in getting parts is now resolved”
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S
Verified Buyer
“It was good. Great value and the product arrived on time.”
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K
Verified Buyer
“Shirley was very helpful, quick to reply and kept me informed of my delivery to France a credit to Stovesonline”
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A
Verified Buyer
“Good service- friendly and helpful and were in touch to keep me updated about the delivery date when there was a problem on the supplier”s side. They also beat the main competitor on price as promised.”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,728 reviews
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