Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,551 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great. Cut delivery time.”

Helpful Report

“They came through but the cost of one item proved far higher than the advertised price and it turned out that it was not available anyway. However they were pleasant to deal with.”

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“Good price and when alerted to a problem that your supplier was having difficulty with you reacted promptly and effectively.”

Stovesonline Ltd 4 star review on 3rd July 2021

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“products good quality, and advice helpful”

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“Good service during a lockdown”

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“Helpful staff and a responsive service.”

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“Fine they arrived intact”

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“Delivered part promptly”

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“Would recommend, very helpful and friendly, only drawback was the time it took to get the parts for my stove. I understand that the issue in getting parts is now resolved”

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“It was good. Great value and the product arrived on time.”

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“Shirley was very helpful, quick to reply and kept me informed of my delivery to France a credit to Stovesonline”

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“Good service- friendly and helpful and were in touch to keep me updated about the delivery date when there was a problem on the supplier”s side. They also beat the main competitor on price as promised.”

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“They were very helpful and efficient but I felt the postage cost was excessive without explanation”

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“nice stove. still trying to get chimney components that will fit the stove to my existing chimney system.”

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“Great, Good comunication and deliverd in a timly fashion. so hot I had to move my chair back a bit LOL”

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“Easy to get through and discuss detail on the phone ( or email) Very helpful on materials and fitting.”

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“Stovesonline efficiently obtained the stove that I wanted (Italian), were honest and helpful, and always promptly returned my calls. I felt confident that on paying for the stove that it would be reliably delivered.”

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“Very Helpful Good Price”

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“Very helpful over the phone. Item arrived quickly and was well packaged.”

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“Spare firebricks were ordered and delivered on time. Delivered in substantial packaging so no damage goods. Pricey but then good quality is. You can get similar firebricks for less on ebay but I doubt the quality of these.”

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Stovesonline Ltd is rated 4.9 based on 1,551 reviews