Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,509 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Informative, knowledgeable and helpful as well as competitively priced.”

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“A good company to deal with. Knowledgeable customer service staff and on time delivery.”

Stovesonline Ltd 5 star review on 3rd September 2020

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“Very well, my chimney sweeping kit was delivered promptly and did the job effectively”

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“Great communication and great info”

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“Excellent service”

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“Can’t fault the service, delivery or product. Love my wood burner. It has transformed my living space.”

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“Really knowledgeable with years of experience. Best value for money”

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“Fantastic service.”

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“This company were extremely helpful. They discussed with myself and the builders exactly what we would require. Talked the builders through all the necessary measurements for our order . the fire looks great.”

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“Brilliant company, ordered several times, friendly staff great service good delivery times. Also have picked up from the warehouse, great company. Products excellent quality, good prices. What more to say?”

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“I was very pleased with the quick response of the company”

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“Very efficient in my spare parts advice and delivery score 5”

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“Very, Very helpful, the sales team know their product and the technical team could not do enough to assist, even giving us advice at 5.15 on a Friday evening. Product arrived on time on the Friday and was installed over the weekend and operating successfully on the Monday. Stoves on line not only offered the best price, but were able to supply EVERY part that was required for our installation, all coming in the one very carefully packaged delivery.”

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“Helped with advice for the order and despatched it quickly.”

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“Start to finish was an easy experience. Thoroughly recommend”

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“I live in the Isle of man and my dealings with this company have been excellent. Their engineers ready to email advice on mechanical problems with my pellet burner and when I needed a spare part they furnished installation details. Would recommend them fully! Satisfied customer”

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“Very helpful”

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“Super service. Efficient, great communication at all stages, and fast efficient delivery.”

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“Excellent service even under lockdown, managed to identify and source the parts I needed and promptly arranged delivery. Above all it was the friendly service that stood out”

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“Very helpful”

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Stovesonline Ltd is rated 4.9 based on 1,509 reviews