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Stovesonline Ltd Reviews

4.9 Rating 1,509 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,509 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M
Verified Buyer
“Faultless service. Not only did they correctly identify a 25-year-old woodburning stove, but located the relevant fire bricks and other replacement accessories required. The service was prompt and efficient, and the goods arrived within five working days of ordering. I would recommend the company without hesitation.”
Helpful Report
E
Verified Buyer
“Prompt efficient service. Parts exactly as requested.”
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R
Verified Buyer
“Godd customer support, very helpful.”
Helpful Report
Anonymous
Verified Buyer
“Great, helped me find new legs for my log burner that other retailers couldn't supply. Friendly and prompt service. Delivered within estimated delivery window.”
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T
Verified Buyer
“I can thoroughly recommend Stovesonline for their excellent personal customer service.”
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Anonymous
Verified Buyer
“Extremely knowledgeable and helpful in providing a solution to a problem just prior to lockdown”
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D
Verified Buyer
“The spare I needed was available (Ignitor) and Jamie knowledgeable about my stove for any further spares required. A quick delivery once ordered. Very efficient!”
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Anonymous
Verified Buyer
“Very good service, with staff who are very experienced. Would use Stovesonline again.”
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C
Verified Buyer
“It was a pleasure dealing with Stovesonline. Our stove was as described, delivered when we wanted, in good condition and their communication was excellent. I would definitely recommend Stovesonline.”
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T
Verified Buyer
“Perfect - replacement part arrived on time and in great order.”
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S
Verified Buyer
“Good service”
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M
Verified Buyer
“Always a good, reliable service. Pleasant knowledgeable colleagues to deal with.”
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Anonymous
Verified Buyer
“Sourced spare parts for our wood stove and provided those available by post. Also gave information on the obsolete model in question and contact details to enable us to get other parts from the USA.”
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I
Verified Buyer
“Very good service from a company that knows its products, with the person that answers the phone completely knowledgeable of its products.”
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B
Verified Buyer
“Excellent service”
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E
Verified Buyer
“Great job, very helpful staff, got me all the information I needed to order my parts and I was able to repair my stove to as good as new.”
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C
Verified Buyer
“Top-notch service and amazing value. Cannot be bettered”
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Anonymous
Verified Buyer
“Excellent”
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J
Verified Buyer
“Fantastically well, always so helpful.”
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Mr Barry
Verified Buyer
“Very helpful staff, good quality products, quick delivery - have used before and will certainly use again. Recommended”
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Stovesonline Ltd is rated 4.9 based on 1,509 reviews
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