Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,509 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick correct delivery, ideal”

Helpful Report

“Delighted with the service provided by Stovesonline when ordering replacement glass for our Westfire stove. Shirley was extremely helpful and knowledgeable and arranged for the exact replacement to be sent with the minimum of fuss. Would not hesitate to order from Stovesonline again.”

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“Amazing! Responsive and definitely went above and beyond to solve my issue!”

Stovesonline Ltd 5 star review on 3rd September 2020

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“The team at Stovesonline are really knowledgeable and helpful as well as being very friendly to deal with. They also have a massive range of stoves and equipment which means I could get everything in one place.”

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“Excellent prompt service, fair prices. Thoroughly recommend this company.”

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“Stovesonline (Shirley) was extremely friendly, helpful and professional.”

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“Excellent service. Well impressed.”

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“Great service”

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“A very helpful and pleasant team of people to deal with. Couldn't wish for better service”

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“Excellent service, very clear advice and prompt delivery.”

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“I ordered a moisture meter to test the logs we have cut down. It arrived within the time scale mentioned by the seller and works perfectly. You can test most things for moisture, including a concrete base, caravan interiors etc.,”

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“I have used stoves online whenever I have needed stove parts over the last 10 years. Good reliable service, always!”

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“Needed to buy a replacement collar for an old Wood Burning Stove which was in a property I purchased. I found it difficult to establish the exact size of collars advertised on various internet sites until I came across Stovesonline. Nothing was too much effort given my many questions, including manufactures drawings so I could be confident replacement would fit, which it did perfectly! Shirley was so helpful, offering fast relies to my questions, often outside of normal office hours. Would thoroughly recommend this company. Mick Mason. Cheshire.”

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“Good technical advise good product & service dose exactly what it says on the tin”

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“Excellent service”

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“Stoves on Line were excellent. Great advice on the product, easy order process and delivery to us in France. Couldn’t be happier!”

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“Whole order process start to finish went smoothly, brushes delivered on time - just what was needed. Doubly good as this was during the first month of lockdown.”