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Stovesonline Ltd Reviews

4.9 Rating 1,509 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,509 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
I
Verified Buyer
“I bought a Invicta Mandor stove from Stoves Online and was more than happy with the service and very happy with the Stove. I was hoping to see the stove physically before purchasing, but unfortunately Stovesonline did not have any in-stock - but were helpful in contacting me when the stove did come into their warehouse - in case I wanted a viewing then. The stove when delivered was packaged well. The delivery company were not happy with me having to sign as "damaged", as per the delivery instructions from Stovesonline - with the requirement that I unpack from the crate the stove to clarify whether there was any damage - which I could not do with a delivery agent standing over me in a hurry. But all was good and I could contact the delivery company that it was not damaged, once I had the chance to properly check.”
Helpful Report
Anonymous
Verified Buyer
“Excellent advice and great product”
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Anonymous
Verified Buyer
“Provided all goofs I needed without trouble”
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A
Verified Buyer
“Extremely helpful service and prompt delivery.”
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D
Verified Buyer
“Great hassle free service . They have great range of stock . Paid for it over phone , the person advised me every component I needed and delivered in a couple of days.”
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C
Verified Buyer
“They did very well. Months before this Covid 19 upset I phoned them to ask about a spare part, the lasses were very helpful and pleasent and the spare part was delivered within a week.”
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S
Verified Buyer
“Fantastic quick service from extremely helpful professionals. Would recommend to all.”
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D
Verified Buyer
“Brilliant, quick delivery!”
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G
Verified Buyer
“Brilliant service, can’t recommend them enough”
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Anonymous
Verified Buyer
“They have an excellent range of stove pipes, competitive price, arrived promptly & well packed & no hassle returning one part I subsequently didn't need, for a full refund.”
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P
Verified Buyer
“Very helpful and the stoves are well priced”
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Anonymous
Verified Buyer
“Quick Efficient delivery of Required parts.”
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H
Verified Buyer
“Very efficient”
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S
Verified Buyer
“Excellent service, pleasant, helpful staff and great aftersales support.”
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M
Verified Buyer
“Excellent service stove was the right price and turned up up on time”
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M
Verified Buyer
“They are great”
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J
Verified Buyer
“Excellent level of help in terms of planning advice for my project, excellent service, excellent products.”
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J
Verified Buyer
“Fantastic customer service.”
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M
Verified Buyer
“Very helpful on the phone to find a solution to my problem. Even set me pictures of a solution that someone else had for the same issue”
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Anonymous
Verified Buyer
“Fantastic service, couldn't fault them at all.”
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Stovesonline Ltd is rated 4.9 based on 1,509 reviews
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