Stovesonline Ltd Reviews

4.9 Rating 1,651 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

T \

Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“5 stars and no mistake”

Helpful Report

“Excellent help and support before, during and after purchasing. Would thoroughly recommend. Bought a conversion kit for our Dik Geurts Ivar 5 to convert from just wood to multi-fuel.”

Helpful Report

“Excellent communication and professional and caring treatment throughout the process of choosing and installing our wood burner. I would strongly recommend Stoves Online.”

Helpful Report

“Susi was extremely responsive, finding the right woodburner for us. She managed the sale and delivery and was brilliant throughout”

Helpful Report

“They were amazing. Susi was so helpful. Thank you”

Helpful Report

“Fantastic service! We lost the cowel during a storm and could not find out the manufacturer of the stove. However, I remembered that it was from stoves online, and we phoned and were able to find out which stove we'd ordered 15 years ago, and they were able to source a compatable replacement part.”

Helpful Report

“Excellent personal service. The I individual I spoke to on the telephone was very helpful.”

Helpful Report

“Excellent service. Quotation received promptly for parts for the stove with speedy delivery. Have used Stovesonline several times and would thoroughly recommend them.”

Helpful Report

“Amazing level of service. Can’t thank them enough.”

Helpful Report

“all good seal fitted perfect”

Helpful Report

“Very polite and friendly service from experienced staff”

Helpful Report

“Really good service thanks”

Helpful Report

“Great service”

Helpful Report

“Five Stars Extremely Satisfied with Stoves Online and Susi's assistance”

Helpful Report

“Excellent service. Item shipped the same day for a reasonabe postage price. It arrived in the country and was deliveted to a rural location in exactly one week.”

Helpful Report

“They answered my questions,so I was able to sort out my problems”

Helpful Report

“Excellent service. Will buy from Stoves on Line again next time I need anything for my stove.”