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Stovesonline Ltd Reviews

4.9 Rating 1,694 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,694 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
A
Verified Buyer
“On all the stages a five star From enquiry ,technical assistance on making the correct choice through to final purchase .Just excellent”
Helpful Report
K
Verified Buyer
“Very knowledgeable people and helpful service, with speedy delivery of even the less common parts to keep our stove in great working condition.”
Helpful Report
R
Verified Buyer
“Good professional service. Highly recommended.”
Helpful Report
N
Verified Buyer
“Very good service very efficient my delivery was just a couple of days”
Helpful Report
M
Verified Buyer
“Great to chat on the phone to someone who knew the product inside out and was interested that i bought the right one for me”
Helpful Report
L
Verified Buyer
“Always helpful, informative and trustworthy. We have bought 2 stove/flue combos from them now and plan to use them again. The flue design service is particularly useful.”
Stovesonline Ltd 5 star review on 31st August 2020 Stovesonline Ltd 5 star review on 31st August 2020
Helpful Report
J
Verified Buyer
“I was extremely pleased with the service I got from Stovesonline. From my initial inquiry to my post delivery questions they were always happy to help, the advice they gave on my installation was exceptional. My stove was delivered on time and in great condition. The stove itself is beautifully made and in my opinion great value for money. In operation it is very efficient and heats in excess of my expectations. I have no hesitation in recommending Stovesonline without reservation.”
Helpful Report
D
Verified Buyer
“Fantastic quality helpful, gave me advice, order and was delivered as agreed. Fabulous prices would recommend!”
Helpful Report
N
Verified Buyer
“All the staff , both sales and technical, at stoves online were really helpful and took the time to answer all our questions. They provided great service and I would have no hesitation in recommending them to anyone who was thinking of buying a wood burning stove.”
Helpful Report
B
Verified Buyer
“Excellent company paced my order over the phone,Suzi was very helpful and knowledgeable about the product, the service was excellent and was delivered in a couple of days”
Helpful Report
F
Verified Buyer
“Great service during lockdown and the one problem we had was sorted quickly and efficiently. Would recommend them.”
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L
Verified Buyer
“Excellent customer service. Nothing was too much trouble. Very helpful!! Products are excellent quality!!”
Helpful Report
B
Verified Buyer
“Very well good service no hassle”
Helpful Report
A
Verified Buyer
“Really helpful staff. Excellent service.”
Helpful Report
R
Verified Buyer
“I was so pleased with how stoves online handled our order of two stoves. We emailed and spoke on the phone alot in order that we had chosen the right ones. Then the delivery to our home in Spain went so smoothly . I was very happy with their friendly and professional service. Thanks again Susi and the team”
Stovesonline Ltd 5 star review on 31st August 2020
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A
Verified Buyer
“Very helpfull”
Helpful Report
A
Verified Buyer
“Very Helpful Good Price”
Helpful Report
G
Verified Buyer
“Absolutely fine outfit to deal with. Technical help available over the phone and rapid delivery given we live in France.”
Helpful Report
C
Verified Buyer
“Good telephone and delivery service”
Helpful Report
S
Verified Buyer
“Very good service”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,694 reviews
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