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Stovesonline Ltd Reviews

4.9 Rating 1,743 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,743 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

Stovesonline Ltd, Flightway Dunkeswell Business Park, Honiton, Honiton
Devon
EX14 4RD

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M
Verified Buyer
“Faultless service. Not only did they correctly identify a 25-year-old woodburning stove, but located the relevant fire bricks and other replacement accessories required. The service was prompt and efficient, and the goods arrived within five working days of ordering. I would recommend the company without hesitation.”
Helpful Report
E
Verified Buyer
“Prompt efficient service. Parts exactly as requested.”
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R
Verified Buyer
“Godd customer support, very helpful.”
Helpful Report
A
Verified Buyer
“Great, helped me find new legs for my log burner that other retailers couldn't supply. Friendly and prompt service. Delivered within estimated delivery window.”
Helpful Report
T
Verified Buyer
“I can thoroughly recommend Stovesonline for their excellent personal customer service.”
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A
Verified Buyer
“Extremely knowledgeable and helpful in providing a solution to a problem just prior to lockdown”
Helpful Report
D
Verified Buyer
“The spare I needed was available (Ignitor) and Jamie knowledgeable about my stove for any further spares required. A quick delivery once ordered. Very efficient!”
Helpful Report
A
Verified Buyer
“Very good service, with staff who are very experienced. Would use Stovesonline again.”
Helpful Report
C
Verified Buyer
“It was a pleasure dealing with Stovesonline. Our stove was as described, delivered when we wanted, in good condition and their communication was excellent. I would definitely recommend Stovesonline.”
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T
Verified Buyer
“Perfect - replacement part arrived on time and in great order.”
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S
Verified Buyer
“Good service”
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M
Verified Buyer
“Always a good, reliable service. Pleasant knowledgeable colleagues to deal with.”
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A
Verified Buyer
“Sourced spare parts for our wood stove and provided those available by post. Also gave information on the obsolete model in question and contact details to enable us to get other parts from the USA.”
Helpful Report
I
Verified Buyer
“Very good service from a company that knows its products, with the person that answers the phone completely knowledgeable of its products.”
Helpful Report
D
Verified Buyer
“The parts first ordered for my log burner were not cheap when they arrived they were incorrect, I had quoted the parts no for the burner from the manual and considering Stoves are the ones quoted to stock the parts , I contacted stoves online we had to pay for return postage and wait ages for a refund they wouldn’t even arrange for collection when I had to re order parts , which I feel they could of done, then to wait ages for refund always having to chase it, they are not the only suppliers on line if you search you can find cheaper, in the end got my parts but won’t use again”
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B
Verified Buyer
“Excellent service”
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E
Verified Buyer
“Great job, very helpful staff, got me all the information I needed to order my parts and I was able to repair my stove to as good as new.”
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C
Verified Buyer
“Top-notch service and amazing value. Cannot be bettered”
Helpful Report
A
Verified Buyer
“Excellent”
Helpful Report
J
Verified Buyer
“Fantastically well, always so helpful.”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,743 reviews
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