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Stovesonline Ltd Reviews

4.9 Rating 1,694 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,694 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
D
Verified Buyer
“Great service, very knowledgeable on their products, sorted out a cracked stove glass replacement from overseas manufacturer in no time.”
Helpful Report
H
Verified Buyer
“Provided a fantastic helpful and personal service”
Stovesonline Ltd 5 star review on 29th August 2020
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I
Verified Buyer
“clear and easy to use website with lots of good information on. What I ordered arrived quickly. All good!”
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A
Verified Buyer
“I only bought accessories but the person I spoke to beforehand was very helpful and goods arrived promptly. A very good service.”
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C
Verified Buyer
“EXCELLENT PRODUCT, VALUE AND TIMELY DELIVERY”
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B
Verified Buyer
“Excellent service all round”
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J
Verified Buyer
“I've found the team to be very helpful, willing to offer first class advice on installations and setup. The website is a wealth of useful information and product range is extensive. They are my 'go to' company for anything related to solid fuel stoves.”
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B
Verified Buyer
“They were very helpful and friendly,I would definitely do business with them again.”
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J
Verified Buyer
“V Good Just keep doing what you do”
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P
Verified Buyer
“Excellent service quick dispatch of items easy people to talk to”
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C
Verified Buyer
“Spare firebricks were ordered and delivered on time. Delivered in substantial packaging so no damage goods. Pricey but then good quality is. You can get similar firebricks for less on ebay but I doubt the quality of these.”
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A
Verified Buyer
“Great communication, great product delivered quickly”
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J
Verified Buyer
“Excellent speedy service and helpful”
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J
Verified Buyer
“Stovesonline were very efficient, always came back promptly when I left a message on their phone line,”
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D
Verified Buyer
“I have bought 2 log burners for our self build home. There were plenty of questions from us as we are fitting a ventilation system and was unsure about how log burners operate along side them etc. But Susi, Ben and Jack are very well informed and extremely helpful. We chose two burners based on our needs and all associated ancillaries and we are very pleased with our choices. From idea to purchase, Stoves on line are the company to deal with. Exceptional Service and I commend them to you.”
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J
Verified Buyer
“very helpful. very knowledgeable. competitively priced”
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L
Verified Buyer
“Extremely helpful and knowledgeable. Add to that a polite and friendly service.”
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W
Verified Buyer
“Fabulous advice and customer service.”
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M
Verified Buyer
“I have 3 stoves in my house and a shepherds hut, all from stovesonline, it's always my go to place for stoves, spares and advice, always so helpful, competitively priced and quickly delivered... Why go anywhere else? Thanks guys 👍😊😊😊”
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A Marie
Verified Buyer
“I was very happy with the service I received. My goods arrived really quickly and well packaged and I would definitely use them again. Didn’t have a manual for my stove ( found it a week ago unfortunately 😀) but needed it weeks ago and Suzi sent me a copy so great service all round.”
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Stovesonline Ltd is rated 4.9 based on 1,694 reviews
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