Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,551 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

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English

“Helpful, efficient and had the part I needed delivered quickly. Really good reliable service.”

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“Personal service, very satisfied.”

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“Very helpful have used them several times now and will keep on using them. Very happy with their service. Many thanks.”

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“Always a top service. A previous order, a grate arrived incorrectly not my fault, was quickly rectified. 5*”

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“As a stove provider the service and product was fine. The failing came with the installer recommendation of 3D Stoves. Installer did not follow process and register installation or sign off properly. A year down the line I maybe liable for an addition fee of £525 to rectify.”

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“very helpful with a good knowledge of products available”

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“efficient knowlegable helpful.delivered promptly in good condition”

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“Great service and quick delivery.”

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“Excellent service, and managed to supply a spare very promptly.”

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“Great- very helpful and great advice”

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“Order and delivery fine. Aftersales not so good. We had an issue with dameged components that did not come to light at delivery as there was a delay between that and installation. We did not completely unpack as the stove needed to be moc=ved from the garage into the house at installation, and it was felt that it would be better left partialley packed for this process. The problem was raise with yourselves but nothing came of it. Since then we have also had a problem with the door seal, although it is less than 12 months since installation. Mendip stoves not interested as it is a 'service item'.”

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“Excellent service. Extremely helpful.”

Stovesonline Ltd 5 star review on 24th January 2025

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“Very pleased with the service and delivery. Will buy items again when needed.”

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“good to deal with and very prompt deliveries with good online booking and pleasant on telephone”

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“Great service and advice on something that was new to me.”

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“Very helpful, friendly and informative info on the phone to choose the right equipment”

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“Absolutely brilliant service from start to finish.. No question I had was too much trouble.. Perfect, I would highly recommend Stovesonline”

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“I have always received fantastic customer service and at a very competitive price.”