Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,552 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

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English

“Absolutely fantastic. From the first phone call to the last email these guys were there to help. Bending over backwards to makesure everything was right and providing all the information I needed, even though I was a bit dubious about buying something like this online and had A LOT of questions. Couldn't recommend this company more, and a shout out to Susi whom I dealt with the most. Thankyou, my house is as warm as yourselves. Dave.”

Stovesonline Ltd 5 star review on 24th January 2025

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“Excellent service, will definitely order from them again.”

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“Good product (flexible flue rods kit), good price and delivery ok.”

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“Great service and very knowledgeable staff and good quality products”

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“Excellent thanks”

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“Helpful advice, top quality products (Morso stove glass with ground edge and adhesive tape much better then previous product I used).”

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“I am so grateful to Stoves Online for getting the part I ordered to me so quickly- would def recommend them”

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“amazing customer service, very open and informative with a beautiful selection of products to choose from suiting all price points”

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“good, very helpfull”

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“Amazing!! thank you for all your help and advice on Building Regulations as well as the assistance in obtaining the right parts for my installation including the email drawings and the many telephone conversations to get the installation write. You provide a fantastic friendly yet profesional service, Its so nice to deal with a fellow company that put customer satisfacion and an almost infinite product knowledge so high on their list.”

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“Excellent service. Delivery first class and support brilliant. Certainly would not hesitate to use Stoves Online again.”

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“Good not be more helpful Great selection on site as well”

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“They were brilliant. Exceptionally knowledgeable and very helpful. I would definitely recommend them.”

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“Technical help with system design and components was great. They price matched my stove to be competitive and most importantly after sales help with problems was great, their technical team and in particular Jamie is very knowledgeable and helpful. All in all, very happy with their service and the products I bought from them. Will use again.”

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“This company went above and beyond helping me chose everything that was needed, they took time to explain things to me, I would highly recommend this company to anyone looking for a stove,I've recommended this company to family and friends and always promote companies that I believe deserve it, I give this company top marks !”

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“Great company. Susie was so helpful throughout my purchase and I am really happy with the Esse 1. Can’t recommend it enough.”