Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,502 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and very helpful in holding the stove until we were ready for delivery.”

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“Shirley was a great help . And was very interested I'm my old stove which was also a esse .. great service couldn't ask for more .. many thanks”

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“Outstanding service”

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“Quick efficient service at a good price”

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“Great service and excellent product. Very happy with the stove.”

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“Always helpful, always pleasent and always have what you want.”

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“Very helpful answering my questions.”

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“A really helpful and friendly company that was effort free to deal with. Sensible advice and quick to respond. Economic too. Recommended.”

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“Good products and prompt delivery but wouldn’t inspect and sign off my installation”

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Sorry about that Mark - you're quite right, we don't do installation and sign off. Often we may be able to recommend an installer that customers have used in the past though.

“Not so good”

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Sorry for the wait for a part Lawrence - for brands which are not our own we are at the mercy of the manufacturer or importer I'm afraid. I can only apologise for the wait, and hope that you are back up and warm again now.

“Excellent. Perfect comms. So easy to deal with. Perfect.”

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“Helpful, efficient and had the part I needed delivered quickly. Really good reliable service.”

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“Personal service, very satisfied.”

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“Very helpful have used them several times now and will keep on using them. Very happy with their service. Many thanks.”

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“Always a top service. A previous order, a grate arrived incorrectly not my fault, was quickly rectified. 5*”

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“As a stove provider the service and product was fine. The failing came with the installer recommendation of 3D Stoves. Installer did not follow process and register installation or sign off properly. A year down the line I maybe liable for an addition fee of £525 to rectify.”