Stolen Goat Reviews

Name: Stolen Goat
Address: Stolen Goat ltd Unit 20 Murrell Green Business Park, Hook
Rating: 4.85

4.9 Rating 7,278 Reviews

97 %

of reviewers recommend Stolen Goat

4.9

Based on 7,278 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Stolen Goat:

At Stolen Goat our mission is to inspire you to find freedom through sport so that you can live a happier, healthier life.

How we do that…
With a focus on emotive design and strong customer service, we partner with award winning manufacturers to create a range of premium products and services that encourage and enable freedom and adventure through cycling, triathlon and the great outdoors.

Visit Website

Phone:

01256 856200

Email:

help@stolengoat.com

Location:

Stolen Goat ltd Unit 20 Murrell Green Business Park
Hook
RG27 9GR

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Stolen Goat 5 star review on 3rd March 2025

388

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my first order from this company. High quality clothing and service.”

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“Excellent product...(I'll be back!).....very helpful and friendly customer service...immediate delivery.....professional throughout. Highly recommend.”

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“Great product and great service”

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“I appreciated that there are several sizes for these arm warmers. I wanted light weight and white arm warmers which they are. The only concern is the length which is about 50mm shorter than my club ones.”

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“Customer service was excellent,first suit came it was a lil small so i emailed an they sent new suit out b4 i had even sent other one bk.. great lil company”

Stolen Goat 5 star review on 19th September 2023

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“Very efficient and love the jacket.”

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“Excellent customer care - really impressed. Other companies I dealt with recently come nowhere close to this.”

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“Always like the zinginess of stolen goat cycling gear and these gloves were no exception. Size was right, colours were right, great gear 👍”

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“Great customer service”

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“Great jersey design / delivery experience for the event I participated in!”

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“The jersey appears to be well made. But I’ve only worn it once. The reason is that the sizing is very - and I mean very - small. I wear a size medium bike jersey with Primal and other brands. Got a size large long sleeve from stolen goat. It is so small that I can hardly get it on. Strangely, the sleeves are very long though. If I’d had a chance to try one on before I ordered it I would have, but that wasn’t possible. So I have wasted over $100 for essentially a decoration in my closet. Not good.”

Helpful Report

Hi Charles Many thanks for taking the time to leave a review although we're really sorry to hear the sizing is very small for you - we'll get in touch by email to see how we can help. All the best Stolen Goat

“Excellent vest, I wear it for yoga or hot runs, light material & great bright colour, I’d recommend.”

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“Ordered two items. One was correct. The other was a woman’s short sleeve jersey in xs… I received a man’s long sleeve jersey in small in a different print, every single aspect was wrong! As a ‘gesture’ I was credited £5 to my account. So I have to re order to benefit! That amounted to £1.50 by the time I paid to send the incorrect item back! Not impressed.”

Helpful Report

We were really sorry to hear about the picking error and sent you our sincere apologies. Despite our very best efforts, we are only human and occasionally an error does happen - obviously an error such as this costs us money both in terms of admin and postage, so we'd like to reassure you we do our very best to pick and pack the correct items with each order. We'd like to say once again we're very sorry we made a mistake with your order. We did offer to send you an XS Zoot Fade jersey and also suggested other options and advised you on sizing but you then informed us you needed to return the XS Delta White jersey as that was too short for you. Therefore you were incurring a return cost anyway, so we assumed that enclosing the jersey that was sent in error would save an unnecessary second parcel being sent. As we then refunded you the total amount you had paid us, we weren't able to refund any more, which is why we created a £5 voucher for you by way of apology for the picking error. We're sorry this gesture didn't meet with your approval. Please be aware the voucher isn't linked to your email address so you're very welcome to gift it to someone else who may like to use it - we hope it may be of some help to know that and sincere apologies once again. Best wishes Stolen Goat

“Great product (cycling shorts) and great service.”

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“I really love this top but the design on the sleeves seems to have changed different to previous tops I have bought & so they roll up - u might be able to c this in the pic! (not sure if this is caused by the reflective detailing?)”

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“Honest value, reliable service, good looking kit!”

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“After waiting more than 10 weeks to receive my jersey, it was NOT what I had expected or hoped for. Your size chart said I should get a men’s Medium or Large… I weight 178 and I’m 6 ft tall. A classic medium with a 32 inch waist. What I received wouldn’t even fit a Woman’s Medium. Maybe a child… but definitely NOT a man. Very Dissatisfied.”

Helpful Report

Hi Kevin Many thanks for taking the time to leave a review although we're really sorry to hear the sizing is very small for you - we'll get in touch by email to see how we can help. All the best Stolen Goat

“I got this jersey when I rode the Garrett County Fondo Diabolical Double. Of the hundreds of jerseys I've owned in 40-plus years of cycling, this is one of my favorites. I only wish I'd ordered an XL. Even though it's a bit tight, especially at the neck, it's still at the top of my jersey heap.”

Stolen Goat 5 star review on 13th September 2023

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“I ordered a long-sleeved Kiko jersey in the summer sale and was delighted with the whole experience. Most importantly, the jersey is great - well-designed and well-made. A very high-quality piece of kit. The ordering process was very straightforward with regular, helpful email updates about the order and delivery.”

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“I love my Stolen Goat AudaxUK PBP23 Jersey - It's a great fit and very well made. I am very impressed and would definitely recommend.”

Stolen Goat 5 star review on 12th September 2023

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Stolen Goat is rated 4.9 based on 7,278 reviews