“I am still awaiting deliveryso unable to review as Royal Mail are refusing to leave in my designated 'safe place' as not lockable. They are one of the worst couriers to use from experience of convenience.”
We hope this has been resolved? If not please let us know at info@stberts.com
We keep a close eye on our couriers as always want to try and ensure the best customer service. We are sorry you had an issue with your delivery on this occasion.
“What a fantastic company, incredible customer service, top quality. Unique designs and colours and I have purchased 3 twin sets. A scarf and hat and I’m totally delighted with my goods. Sadly due to an order mistake from me I had to return a product and that was handled extremely efficiently and the refund was speedy so I have nothing but praise for St Berts . I look forward to purchasing again the the best future. Amanda Hickey”
“I absolutely love the unique, relaxed style of St Berts and I am so happy with my purchase of my Rhonda co-ord set. However, I still feel the price point is high and one of the biggest issues is that I am never able to order all of the items I'd like in one purchase. Therefore, it costs multiple shippings and I never quite meet the free shippings and returns/exchange - which is set too high in my opinion compared to othet brands.”
Hi there, thanks for your lovely feedback on our clothing. We are so sorry you have not been able to order all of the items you would like in one go. You should be able to! If you have ordered more than one item and one of your items is a pre-order, we will always cover that cost. Do let us know if this is the issue. Email us at info@stberts.com as we are keen to help!
“I bought the Joni trousers and they fit true to size. They look really smart and are comfortable to wear. I’ve had to shorten them by 4 cms. Would buy again”
“The website is easy to navigate, I knew what I was looking for and found it immediately. The whole process was very straight forward and the item arrived very quickly. I am very satisfied with St Bert's and wouldn't hesitate to recommend them as a company or buy from them again.”
“Disappointed that after I placed my first order I got an email saying I could save money off first order. Receiving it afterwards didn’t have much use - I emailed to ask if I could have amount refunded but still waiting on a reply. Clothing item is nice and came quickly so pleased with purchase.”
Hi there, you should have received a welcome code before you placed your order. Sometimes it goes in to spam, apologies you did not receive it in time. Hopefully the has been resolved but if not please contact us on info@stberts.com and we will resolve this for you. Thanks!
“This was my first purchase from St Berts and I was really impressed by the quality of the clothes. I bought a long sleeved T which is made from really thick cotton, it's lovely and soft too. I also bought an open cardy which is gorgeous. Love the clothes and eyeing up my next purchase! Ordering is quick and easy, too easy :), and delivery was prompt. Not sure about returns but not a problem because nothing is going back!”
