St. Bert‘s Reviews

Name: St. Bert‘s
Address: Unit 5, St. Helena Farm, St. Helena Lane, Plumpton Green, Unit 5, St. Helena Farm, St. Helena Lane, Plumpton Green, East Sussex
Rating: 4.80

4.8 Rating 2,726 Reviews

95 %

of reviewers recommend St. Bert‘s

4.8

Based on 2,726 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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St. Bert‘s 5 star review on 20th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your products are wonderful, cheerful and good quality. My children value the hand-me-downs. Your recent sale was great value. However, you need a Europoean hub to sell to Ireland so that your Irish customers do not have to pay VAT in two jurisdictions. Disclaimers on your website is not sufficient. Order not yet received.”

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Posted 2 years ago

Hi James - when our prices are quoted in Euros they are excluding tax. You will only be charged VAT once, which happens at delivery (along with any local duties). This is what we have written on our website regarding International Orders "For all International Orders we send either Royal Mail International Tracked and Signed or one of our preferred couriers. We send on a Delivered at Place (DAP) basis which means that the buyer is responsible for any taxes, duties and fees imposed by the destination country. There may well be delays at customs. The fees can be unpredictable and are the responsibility of the buyer." I am sorry if the message isn't clear enough - we will work on making this more prominent. We would love to have an Irish hub but it is not currently economically viable. Many apologies for the inconvenience.

Posted 2 years ago

“Very different and beautifully made clothes, packaged lovely and quickly posted.”

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Posted 2 years ago

“Lovely quality and colour!”

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Posted 2 years ago

“Love this stuff, so unique and yet so practical. Brilliant colours and great for and quality”

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Posted 2 years ago

“Very niche, but the style I love all in one place!”

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Posted 2 years ago

“Absolutely love my pieces as always. It would be great if the labels weren’t so thoroughly stitched in as they’re very hard to unpick and you can make a hole in the new garment and the labels always really dig in on your bare skin.”

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Posted 2 years ago

“Satin trousers are lovely, a gift for my daughter but the size small is larger in the waist than expected (28 inches unstretched ?) I’m hoping they will fit. Great sale price. Purchased for a winter sun holiday.”

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Posted 2 years ago

“My new favourite.”

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Posted 2 years ago

“My first purchase from St Bert’s definitely won’t be my last excellent quality”

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Posted 2 years ago

“One item missing I have sent two emails not heard anything back”

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Posted 2 years ago

“Lush lush lush x”

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Posted 2 years ago

“Fab!! Put them on straight away. Had lots of lovely comments”

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Posted 2 years ago

“Fantastic quality and correct sizing. Fit so well and luxurious on. Really happy and will certainly be ordering more”

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Posted 2 years ago

“Great service as always. Really good quality products.”

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Posted 2 years ago

“Great items as always. Delivery quick. Also like the fact that St Berts contacted me to make sure I was aware of sizing up on one of the tops (which I wasn't) so I didnt have the hassle of having to return for a larger size. Thank you!”

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Posted 2 years ago

“Products are well made and turn up on time with easy returns. the fabrics are lovely.”

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Posted 2 years ago

“I have bought two pairs of trousers from St Berts - they fit me perfectly - fast delivery - would buy from them again”

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Posted 2 years ago

“Absolutely love your clothing looking forward to a few items coming back into stock”

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Posted 2 years ago

“Can’t give enough praise! Superb company with beautiful clothes and people. I forgot to add my promo code for an all in one tracksuit I ordered and they refunded me immediately. A delight to do business with, no quibbling which just encourages you to buy and try without worrying if it is the wrong size.”

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Posted 2 years ago

“Purchased quite a few items, very happy with them, quality is very good, sizes are generous, , I am 5’9 and trousers are good length, so are the sleeves. Above all I like the designs, also have to mention customer service, very helpful. Will be purchasing again and again 😊”

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Posted 2 years ago

St. Bert‘s is rated 4.8 based on 2,726 reviews