Sourcing-IT Reviews

4.68 Rating 216 Reviews
98 %
of reviewers recommend Sourcing-IT
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Within 5 Days
on-time delivery
100%
accurate and undamaged orders
100%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
Read Sourcing-IT Reviews

About Sourcing-IT:

Sourcing-IT are an independent reseller of IT hardware established in 2007 specialising in delivery to Africa.

Visit Website

Phone:

+44 (0) 118 973 6675

Email:

sales@sourcing-it.co.uk

Location:

Sourcing-IT Ltd.Unit 28 Murrell Green Business ParkLondon RoadHookHampshireRG27 9GRUnited Kingdom

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The service was not only professional but also quite timely. We received our package within 2 days which is unheard of. Initially I thought the 2 days delivery window was all talk but they do keep their word. Pricing is also very competitive and I look forwarding to doing more business with them.
Thank you for your review! We pride ourselves on our delivery time to Kenya and are so pleased that you have allowed us the opportunitiy to prove ourselves. The feeling towards future business together is mutual - we look forward to the future.
What country are you located in? Ghana
Would you recommend Sourcing-IT to other people? yes
Order has delayed to the detriment of the end-user
Helpful Report
Thank you for sending your comments, we obviously strive to make sure we correct any mishaps as quickly as possible. In this case, we are sorry for the delay caused after the shipment method needed to be changed from the method on the original quotation after we had dispatched the consignment. We are doing what we can to accelerate the return of the goods from the courier to us for re-shipment on to you. Thank you for your patience and custom and we hope to have this resolved as soon as possible.
we expected you to carry out inspection tests before you shipped out our consignment, although we appreciated your gesture to do a post inspection even after our consignment arrived.
Helpful Report
Thanks for your review. We understand that there were some difficulties with an inspection - we do routinely carry out pre-shipment inspections when we are informed by our clients that they would like it to be done.

As you mentioned, we are doing our utmost from the UK to resolve the matter and reduce any further delays and we are doing all we can to rectify the situation.

We regret that you have given us 1 star and now in the knowledge that you would like inspections we will make sure this happens every time. Most of all, we hope that our diligence and response to the situation will allow us to continue doing business with you.
Sourcing-IT is rated 4.68 based on 216 reviews